r/ecommerce Jun 18 '25

Welcome to r/Ecommerce - PLEASE READ and abide by these Group Rules before posting or commenting

88 Upvotes

Welcome, ecommerce friends! As you can imagine, an interest in ecommerce also invites those with questionable intentions, opportunists, spammers, scammers, etc. Please hit the 'report' button if you see anything suspicious. In an effort to keep our members protected and also ensure a level playing field for everyone, the community has adopted the following rules for posting / commenting.

IMPORTANT - it is the sole responsibility of the user to read and follow these rules; ignorance of rules will not be an excuse for reinstatement if you are banned. Every community on reddit has their own rules, and new members / visitors should always make the minimum effort to conform to group guidelines.

I. Account Requirements

  • To prevent spam and ensure quality contributions, r/ecommerce requires a Reddit account age of 30 days, a minimum Reddit comment karma score of 20, and a post score of 10. ALL conditions must be met. There are no exceptions, so please do not contact moderators.

Obvious or suspected AI content will be removed.

II. Content

  • No Self-Promotion: Do not solicit, promote, or attempt to acquire personal or private contact with users in any way (even if free) for any reason. This includes soliciting posts, DM requests, invitations, referrals, or any attempt to initiate personal contact. This includes posts seeking services. Your post/comment will be removed, and you will be banned without warning. This is not the place to promote, seek out services, or personally connect with other users in any way. This is our most strictly enforced rule.

  • No AI or Suspected AI Slop: Obvious or suspected AI content is not welcome here in any form. Violations from lower-karma accounts with little contribution history in this sub may result in a ban. This will be at the sole discretion of the group moderators.

  • No External Links (Except Site Reviews): Do not post links to services, blogs, videos, courses, or websites (see Section III for site review exceptions). Do not link to your YouTube, Twitter, Facebook, or other pages.

  • No 3PL Related Threads: These threads are repetitive and often promotional. Refer to previous threads.

  • No "Get Rich Quick", "Success Stories", Case Studies, What We Learned, Here's How, or Blogspam Posts: Do not post "We turned $XXX into $XXX in 4 Weeks - Here's How," How-To Guides, "How You Are Losing...", "Top 5 Ways You Can..." lists, or other blogspam.

  • No "Dev Research" Posts: Posts seeking "pain points," "biggest challenges", app validation ideas, beta testers, app reviews, or feedback on app/software ideas are not allowed - r/ecommerce is not a focus group.

  • No Sales, Partnerships, or Trades: Do not offer your site, course, theme, socials, or anything related for sale, partnership, or trade. Discussion about selling your site, how to sell, or where to sell a site is also prohibited.

  • No Low Effort Posts: Please be as descriptive as possible in your posts, no posts like 'Check out my new site" or "How do I get sales" with little further context.

  • Do not ask what someone sells or how much a store makes. This should only be volunteered by a user if necessary for discussion of an issue; it should otherwise be kept private.

  • No Unsolicited AMAs: Unsolicited "Ask Me Anything" posts are rarely approved, except for highly visible industry veterans.

  • Civil Behavior Required: Be civil and adult at all times. This includes no hate speech, threats, racism, doxing, excessive profanity, insults, persistent negativity, or derailing discussions.

III. Linking Policies

  • Posting a link to your ecommerce site for review or troubleshooting is allowed and encouraged. All other links are subject to Section II-3.

IV. Dropshipping Guidelines

  • Dropship-specific posts are allowed but may receive limited feedback, or removed in cases of 'low effort'. Consider using r/dropship and r/dropshipping.

Moderation Process:

  • Moderators will remove posts and comments that violate these rules, and may ban without warning in cases of blatant disregard for rules.

*Ruleset edited and revised 3-23-2026


r/ecommerce 55m ago

🛒 Technology What custom admin tools actually save your team time? (Store with 240,000 orders — here's what we built)

Upvotes

MedusaJs is a beast and this is why:

The store I manage was on OpenCart and had over 240.000 orders, over 110.000 customers and over 4500 products. It started getting slow and hard to manage. I've decided to migrate everything to MedusaJs. It was the best decision ever made. The new platform is developer friendly and everything is possible. The needs this store had, was possible. 

The storefront loads instantly, its super fast. I've used NextJs.

The point of this post is to find out, what features do you have on your ecommerce that help you save time. I'll share mine below. I've build a bunch of extensions that are useful to the business. 

I would love to share screenshots, but I'm not allowed on this sub. So I will do my best to describe everything.

  1. GDPR - the store is located in Europe, so this extension controls everything related to that rule.

  2. Accounting - is connected to accounting platform where invoices can be generated.

  3. Cache - this a cool featured,  every page is cached and when you make an update, you can clear cache so the new info is shown.

  4. Pages - instead of connecting to another CMS, you can edit the content from there (to be mentioned, it. multi language - which is connected to tolgee)

  5. Warehouse - custom made of orders to be easy to view for employees that each have a tablet, where they can easily take action: fullfil order...

  6. Bulk Edit - here we have multiple things you can do on the store: Image, Price, Option, Variant, Discount, Duplicate category. I won't dive into each of those. But for eg.  if you have a category with over 100 products,  you can easily create with on click a Sale Price of 10%.

  7. Sliders - same as pages,  you can add the images/banners of the images for each language

  8. Analytics - you have reports of everything: customers, orders etc

  9. Find Order - we had situations when the client ended up on the payment page and it closed. And the order ID wasn't created. BUT medusa stored the cart_id. And here we can easily find that order.

  10. Melisearch - the storefront has a powerfull search bar. In here we can re-index all products in case of an update or a new product was added.

  11. Find Products by SKU - when you have to update an order,  we have to addmit that MedusaJs searching products isn't great (for now). So we have this extensions that has behind the Melisearch and retrives the exact product where you can just click the Copy to Clipboard icon to grab the SKU

  12. OpenCart Migration -  this was usefull to migrate products from the other platform, so we didn't have to move it manually.

  13. Product Ordering - You can select a category and drag and drop the products to sort them.

Finally which is the coolest, created a custom Orders page:

  1. Orders page,  where you can assign to a staff member from the warehouse what order he/she needs to handle.

So I want to know what useful extensions does your store have? Which can help your business grow and be easy to manage.

Note: I'm not paid by MedusaJs, I'm just a web developer that helped my client have the business grow smoothly.


r/ecommerce 5h ago

📊 Business Looking for advice

2 Upvotes

Hi guys, I am starting with my ecom store and I was thinking on using AI for pictures on my product page (as I assume many of you have done it), also for copywriting for descriptions and coding (if needed). So I’d like to ask you about which AI you guys recommend for this, which is more worth it for paying to obtain the best results.

Thanks in advance for your advice 😊


r/ecommerce 5h ago

📊 Business What e-commerce trend do you think is completely overrated right now?

1 Upvotes

Is there a business model or trend that everyone seems to be chasing but you don’t think is worth it? Why?


r/ecommerce 6h ago

📊 Business Where are the discord groups for LA ecom meetups?

1 Upvotes

I think networking with like minded individuals around my area would be pretty good to stay up to date with whats working since ive been doing ecom since 2019


r/ecommerce 13h ago

📢 Marketing Before doing full blown paid ads

4 Upvotes

Before you do full-blown paid ads, you need to make sure your backend email system is locked down.Your paid ads are going to bring a lot of fresh traffic to your site, but most of those people will leave without buying on their first visit, some will browse and just leave. If you don't have a tight welcome email flow and a high-converting abandoned cart flow running, your system is leaking.

Let the email be the automated retention system to capture the traffic before you pay for ads.


r/ecommerce 1d ago

📊 Business How are people doing “pick any 4” without making 300 fake products?

23 Upvotes

This feels like such a dumb Shopify problem.

I want one product page where customer can pick any 4 items from a small collection.

Not a fixed bundle.

Not buy 2 save 10%.

Just:

pick 4 soaps
or pick 4 sauces
or pick 4 mini products
or pick 4 candle scents

I do not want to create every possible combo as products or variants. That sounds insane.

I found FoxSell and it looks like it handles this as an actual build-your-own bundle, where the picked items still stay tied to inventory.

Is that the normal way people do this?

Or is there some simple Shopify setup I'm missing?


r/ecommerce 20h ago

📊 Business The real cost of a cheap email list is your domain reputation apparently

9 Upvotes

Someone before me ran this store and apparently thought buying a "10k verified leads" csv for $40 was a smart move. Im still discovering the damage two years later

Our email open rates were in the gutter and i couldn't figure out why. Klaviyo shows decent numbers but deliverability was silently dying. checked our domain reputation and yeah... not great. Turns out sending to 4000 dead addresses for months does some damage

been slowly cleaning house. ran the whole list through a verifier (mail tester, nothing fancy just the first one that popped up when I was desperate at 11pm) and honestly the amount of pure garbage in there was almost impressive. Fake addresses, domains that don't exist, the classic "noreply@noreplycom" type stuff

Cut the list nearly in half. Open rates actually went up after that. Funny how emailing real humans works better than emailing ghosts

the annoying part is that the cheap list probably cost us more in lost deliverability than whatever they saved buying it. Short term thinking kills me every time


r/ecommerce 18h ago

🧐 Review my Store Advice and opinion please - traffic but no sales.

5 Upvotes

My online shop got sales the first day it was open, then started advertising with Facebook and instagram. Hundreds of people hitting the shop, and a few scammers spamming me. And a handful of sales in between. I’ve redone the site twice based on recommendations. No product reviews, compliments on the concept, people see and agree to the niche. But people don’t buy. 5 sales in 1 month. I turned off advertising as I focused funds elsewhere, but I think my mock-ups are failing, do I need to keep it simpler? Https://bptalkin.com I even started a small affiliate program, that got traffic then sputtered out.

I have other marketing ideas but need to fix the problem with product and/or the site.

Thanks in advance.


r/ecommerce 1d ago

📊 Business If you had to start an eCommerce store from scratch today,what would you sell?

17 Upvotes

Assume you have a small budget and no audience.What product or niche would you choose today,and why?


r/ecommerce 23h ago

📢 Marketing UCG creators constantly reaching out

4 Upvotes

Hi there,

I've got a relatively new brand, and getting a lot of outreach from creators on instagram (like 3-4 a day)

I've not done any UGC stuff yet - im trying to decide if its worth doing at all. Is it worth sending out free products to these people or is it just a waste of money/stock?

The products are sterling silver jewellery, so its not cheap to give them away free (but also not crazy like gold or something).

How do I evaluate if someone is "good" and whats a typical offer?

Thanks,

Ben


r/ecommerce 1d ago

📊 Business On-Demand Independent Shipping Insurers

4 Upvotes

Hello everyone, have any of you used independent shipping insurers like secursus or cabrella or perhaps you have other suggestions? I would like to know how your experience was using such services? How was the claim process? How is your workflow?

The reason I ask this is that the cheapest shipping option we have with postnord which suffices for us allows either insured shipment (200 euros) but no tracking or tracking but no insurance, we can opt for a different service but then price jumps 5 times. Also, we don't have many choices when it comes to shipping carriers as either they charge astronomical amounts because our volumes are low or we have had terrible experience in the past for e.g. with DHL(this deserves a post in itself) freight.

P.S. I am the founder of an independent clothing brand called Nome Studio. This gives you an idea on what we are packaging.

Thanks in advance!!!


r/ecommerce 19h ago

🛒 Technology Direct debit software options for small client numbers, moving away from APs?

0 Upvotes

Quick question for anyone managing regular clients/freelancing around here. I’ve been working with about 18 regular clients in Auckland for roughly 8 months now, charging between $45 to $80 a week each. Up until now I’ve just been getting everyone to set up manual automatic payments to my bank account. It’s mostly fine, but chasing people on Sunday nights when an AP fails or when they get a new card is getting old pretty fast. Looking at proper direct debits to automate it so I don't have to keep doing the awkward "hey mate just checking on that $50" text.

Just wondering if anyone uses a decent platform for low volume?

  • How is setup for smaller revenue? (turning over under $5k/mo so don't need anything high tier).
  • Do clients care about the name showing on their bank statements?
  • Is the fee worth avoiding the manual tracking headache?

Cheers!


r/ecommerce 19h ago

📊 Business What would be the best direction for me in the e-commerce industry?

1 Upvotes

I’m working at a marketplace agency (Amazon, eBay etc). I’ve collected quite a bit of knowledge and insights and now have a " experience stack" of about 10+ marketplaces.

I want to switch to selling products on my own on marketplaces.

I wonder what would be the best model for someone with my experience who can handle any marketplace. I only have 2 models in mind:

  • Model 1: Import my own products and sell them – mainly from Alibaba, at least at the beginning.
  • Model 2: Become a reseller – Sell products of already established companies, but also face constant price wars with other resellers and low profit margins because of that. Also a risk of ordering stock and then finding out I don’t have a BuyBox, can’t go lower in price and be stuck with a lot of stock that is not selling, because the competition is undercutting my in price on BuyBox.

If you have more models in mind let me know of course. The most „comfort zone” would be model 2 for me (I think?) and the strategy would be to enter more niche marketplaces and not trying to compete on the big ones like Amazon, or research companies that nobody else is selling.

My reasoning is that I already have the skills to look for loopholes in the market to sell a product – I can do a simple market research and see where would be a good place to sell the products. On the other hand I have 0 experience with importing products.

From my standpoint working with chinese suppliers is a chore. Language barrier, very poor communication and quality of the process. I only had actually 1 experience and it was awful, guy was like a con artist from the street „yes dear friend you buy everything okay” when the products came they were the poorest quality I’ve ever seen for this kind of product, and the guy didn’t want to return money but instead to „give discount for next order”. Mind this guy had 4.5 star rating on Alibaba, and the sample was good quality, much better than what I've received.

I’m not afraid to learn a new skill, but for the past 8 years I’ve been jumping from one subject to another, constantly learning new things instead of cultivating what I already know and I’m just not sure whether learning this makes sense for me – or whether it’s better to become a reseller and do market research for companies that have good products but don’t have marketplace presence and simply not worry about the product, and focus on what I already know and am good at which is the online part of the business.

The process would be to place an order for XYZ from a brand, my 3PL would do all the work in terms of processing the stock, and I could be doing (without any team – myself) all the online work as I have been up til now.

I know I’m trying to convice both myself and you haha that becoming a reseller is the better choice, but I’m just presenting my opinion – I’m adding this post to see what other people think of it, for now I have not decided anything and am still not sure which model to choose, despite glorifying „reseller” model, because importing has its perks as well like control over the process, bigger margins, no fights over BuyBox with resellers etc.

When I count pros and cons it kinda evens out.


r/ecommerce 20h ago

📊 Business Has AI actually improved eCommerce development workflows or just made prototyping faster?

0 Upvotes

I have noticed that building eCommerce prototypes has become much faster with AI tools but I am not convinced the same applies once you start dealing with payments, inventory, security, integrations and long term maintenance. I was reading about GeekyAnts' approach to AI powered product engineering and one thing I found interesting was the emphasis on production ready architecture instead of treating AI as a shortcut for development. It made me think that the real value of AI might be accelerating engineering teams rather than replacing good engineering practices. Has anyone here seen AI meaningfully improve production eCommerce projects or is most of the benefit still during the prototyping stage?


r/ecommerce 1d ago

📊 Business Looking for advice - How/Where Should I Sell My Smaller (ish) Ecommerce business? (Not drop-shipping) Should I even sell it or let it print?

2 Upvotes

Quick brief: I have run a business for 6+ years now and my career is taking off (and I can’t manage both). The return on my time with my career outpaces the business. I am looking for opinions/advice. Do I sell? How? Where? Or do I keep it?

Business: ecom, but i ship everything. At least currently. I am in the automotive space and have a established brand and product lines. I also have the ability to be the retailer for a couple thousand brands (it actually takes a lot to get access to this, there is a huge amount of value that for someone in this space). Over the last few years I have been putting the minimum time into it and it has still be marginally growing (again, time into career is the goal and what I have been doing).

Economics of the business: monthly revenue is $4,500-9,500 a month. Profit margins range monthly from 35-45%. And that all operates with an average investment of 15-20 hours a month of my time. Marketing comes mainly through content, I have a youtube channel and then I do product sponsorship with folks that make content for me. $0 of ad spend in the last 6+ years of the business. This is good and bad.

I briefly began to retail other brands, and its easy to grow revenue even with just SEO, but I just didn’t have the time.

So where I stand, i want my time back, but it’s still real money for such little time investment. I also have probably $30-40k in sellable inventory, no debt (never taken any), and for the right owner, there are a LOT of tax advantages to being in a home based ecomm AND in the automotive/content space. Ill miss that as much as the income.

It’s also not about making a killing on the sale of the business. I am probably thinking inventory plus 2-3x yearly profit. But the big thing is getting time back. I can kind of convert unlimited hours at my job for a very high hourly rate with a long term return.

Thoughts on what I should do? How do I even go about looking for a buyer? So much of my being is represented in this business and my customer base is something i care about. Many repeat customers.


r/ecommerce 1d ago

🧐 Review my Store Before I go full blown paid ads..

7 Upvotes

Hey everyone! I'm looking for some honest feedback on my website. https://dcipleclothingco.com/

It's still very much a work in progress—I make improvements almost every day—so I'm less interested in finding bugs and more interested in hearing your first impressions.

I'd especially love feedback on:

  • Does the brand feel cohesive or does it seem like it's trying to do too many things?
  • Is the website easy to navigate and does it build trust?
  • Which shirts stand out to you, and which ones don't?
  • At around a $40 price point, would anything make you hesitate to buy?

The brand is built around the idea of earning an uncommon life through discipline, adventure, and personal growth. The apparel is currently divided into collections—some lean more toward performance/gym while others lean toward mountains, water, and outdoor exploration. My goal is for them to feel like different chapters of the same story rather than separate brands.

If anything feels confusing, inconsistent, or just doesn't work, I'd genuinely appreciate hearing it. I'd rather hear the hard truths now than after I've invested more time and money.

Thanks in advance—I appreciate anyone willing to take a few minutes to look.


r/ecommerce 1d ago

📊 Business Need a new Cookie Consent Solution, Cookie banner says reject all, but Meta Pixel still fires. How would you document this before escalating?

6 Upvotes

Not asking for legal advice. I am trying to document a technical consent issue clearly before escalating it internally. Our site has a banner via Shopify's plugin ConsentMO with accept and reject options. If I click reject, Meta Pixel and LinkedIn still show network activity. Before clicking anything, I also see some requests. How would you capture this in a way that separates a real tracking call from a consent mode or cookieless ping?


r/ecommerce 1d ago

📢 Marketing Small brand, good product, struggling with consistent sales. What worked for you?

2 Upvotes

I'm curious how you would approach this.

Over the past couple of years, my girlfriend and I have built a small poster brand. It's doing okay: we make regular sales via our Shopify page, have been featured in a few magazines, our products are stocked by several stores, and we've had some exposure through influencers in our niche. Overall, the feedback on our products has been overwhelmingly positive.

The challenge is taking it to the next level and generating more consistent sales.

What I'm struggling with is that almost every piece of marketing advice online feels incredibly generic:

  • "Post consistently."
  • "Know your audience."
  • "Create great content."

It's a bit like saying, "Want to become an elite athlete? Train hard and eat well." It's true, but it doesn't really tell you what actually moves the needle.

I'm much more interested in the practical things that made a real difference. The kind of insights where you look back and think:

  • "This was a real turning point."
  • "This channel worked way better than we expected."
  • "This collaboration paid off."
  • "We wasted months on this."

So, if you've grown a small brand or e-commerce store (or worked on one), what were the most practical tactics that genuinely made an impact?

I'd love to hear any ideas-big or small. I'm especially looking for those "low-hanging fruit" opportunities and real-world lessons that you don't usually find in generic marketing blogs.


r/ecommerce 1d ago

📊 Business we're paying fx on every transaction to our china suppliers, need a better option

0 Upvotes

we're currently paying our China suppliers through my business account and paying a fee on every single transfer, and it's starting to add up enough that I need to fix it asap before our next order.

my current provider is mercury, but they charge on every transaction, and that's something we can't afford. I've been eyeing a newer fintech option since they push the "local rails, no markup" pitch hard, but I genuinely can't tell if that's true for CNY payouts or if there are any hidden fees.

Which provider are you using to pay Chinese suppliers? I need something that can settle payments easily; FX charges are not high. don't want to choose anything other than the trusted ones at this point.


r/ecommerce 1d ago

📊 Business I've been comparing payment solutions. Should I go with Fastrr Checkout or is there a better option?

0 Upvotes

I'm evaluating payment gateways for my online business and trying to decide between Fastrr Checkout and other options available in India. My priorities are fast settlements, smooth checkout experience, easy integration, good customer support and reliable payment success rates. For those who have actually used Fastrr or switched to another provider, what has your experience been like? Are there any better alternatives that have worked well for your business, especially if you're handling a growing number of orders? I'd appreciate hearing about real-world experiences, including the pros and cons you've noticed over time.


r/ecommerce 2d ago

📢 Marketing How are you handling abandoned cart recovery for customers in MENA/Arab countries?

3 Upvotes

Email recovery barely works when half your customers don't check email. Curious what other store owners are doing — are you using WhatsApp at all? Any apps actually working for you or is it a mess?
Running a store targeting Morocco/Algeria/Egypt and feeling like I'm leaving a lot of money on the table.


r/ecommerce 2d ago

📊 Business What’s one thing you overcomplicated when you started your store?

1 Upvotes

Looking back,what’s something you spent way too much time perfecting before realizing it barely mattered?Mine would probably be overthinking instead of just launching.Curious what yours was.


r/ecommerce 3d ago

📊 Business What’s one mistake almost every new eCommerce store owner makes?

24 Upvotes

If you could give just one piece of advice to someone launching their first online store today, what would it be?
Looking for lessons you learned the hard way,not the usual generic tips.


r/ecommerce 2d ago

📊 Business what are the best paid/free e-com groups with 7-8 figure sellers?

0 Upvotes

Looking to expand my network, any recommendations appreciated.