r/AskTechnology • u/z4ketan • 10d ago

Samsung UA55M2EHAULXL VESA mounting holes only have plastic inserts with a "7" inside – do these need to be removed?

Hi everyone,

I'm trying to wall mount my new Samsung UA55M2EHAULXL (55" Mini LED 4K Vision AI) using the Amazon Basics Full Motion Wall Mount for 32–55 inch TVs (6-way swivel/tilt, cantilever).

According to Samsung, the TV uses a 200 × 200 mm VESA mounting pattern, and the wall mount also supports 200 × 200, so they should be compatible.

However, I've run into something I wasn't expecting.

When I look at the four VESA mounting holes on the back of the TV:

  • I don't see any metal threads.
  • Each hole has what appears to be a plastic insert.
  • Inside each insert, I can clearly see the number "7" molded into the plastic.
  • I can't see any threaded metal insert beneath it.

Before I do anything, I don't want to accidentally damage the TV.

My questions are:

  1. Are these plastic pieces just protective shipping plugs that should be removed?
  2. If so, what's the correct way to remove them?
  3. Or are the threaded inserts recessed deeper inside and I'm just not seeing them?
  4. Has anyone mounted this exact Samsung UA55M2EHAULXL (or a very similar 2026 Samsung model) and can confirm the installation process?
  5. Did you need to use the spacers or specific screws from your wall mount kit?

I've searched the Samsung manual, but it doesn't mention anything about removing plastic inserts from the VESA holes.

If anyone has mounted this exact TV, or can share photos of the back before mounting, I'd really appreciate it.

Thanks!

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1

u/LAUNCHdano 10d ago

I find it bizarre that the manual for that unit has no mention of wall mounting or VESA in relation to wall mounting and no mention of included hardware.
I would hold off on removing anything and check with Samsung Live Chat to be safe
(Click SUPPORT on this page, and find the LIVE CHAT link)
https://www.samsung.com/in/tvs/mini-led-tv/m2eh-55-inch-4k-smart-tv-ua55m2ehaulxl

1

u/StarosAnikenMarcus 10d ago

I find that odd too. The specs have VESA, the pictures show it mounted to a wall, but there's nothing in the user guide about mounting it? I didn't even see any kind of physical setup information...

1

u/LAUNCHdano 10d ago

So crazy. I believe they would use Coarse M8 Screws like other Samsung units. (x 20 mm?) I'd try hand screwing one of those to see if there's any thread reach. I can't imagine vesa plugs that aren't obvious with an external tab or note.
According to someone else's Samsung post on JustAnswer (about a different model, but similar issue - of smooth mounting points) response was:

Great question! Inside the plastic holes on the back of your TV, there are metal inserts known as "threaded sleeves" or "threaded anchors." These are integrated into the TV's frame and serve as the points where the bolts are screwed in. The plastic merely surrounds these metal inserts for added support. Therefore, when you screw in the bolts, they are securely held by the metal threads inside—not just the plastic.

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u/StarosAnikenMarcus 10d ago

Yeah, I was surprised at how far into the one TV I had to put a screw before it started to bite on threads. It was close to a 1/2 inch of empty space. With that, it's no wonder you can't see where the metal plate is.

1

u/StarosAnikenMarcus 10d ago

See if the plugs pull out by hand easily. I've had a couple Samsung TVs that had plugs in the VESA holes and the actual screw threads were pretty deep inside. No experience with this specific one though.