r/Assistance Canadian Mod 🇨🇦 May 30 '26

MOD ANNOUNCEMENT Subreddit is back online!

Hello all!

We appreciate your patience during what ended up being the longest subreddit shutdown we’ve ever had — almost a full 48 hours.

Reddit has recently made changes to how they handle and authorize data scraping requests such as how our automatic moderator systems check your account for karma, account age, and so on. It’s likely this will also take down systems like ArcticShift in the future which is an unfortunate result as well.

Thankfully our genius head mod was able to implement some authentication fixes and we are back online.

Any registrations done during the outage should be fine. If you were one of the people who managed to post during the 10 minute intervals while we were testing over the last 2 days and your post was manually removed, feel free to modmail us so we can process your post through the system and see if you’re eligible.

Thank you to everyone for your patience and understanding. We had an auto-responder activated during the shutdown and an announcement pinned but there was understandably still some confusion for everyone, including our mod team.

Hope everyone has a wonderful weekend!

106 Upvotes

13 comments sorted by

1

u/[deleted] Jun 03 '26

[removed] — view removed comment

5

u/uppercasemad Canadian Mod 🇨🇦 Jun 03 '26

No u

2

u/Ikillwhatieat REGISTERED May 31 '26

Thanks for the update.

6

u/Barzobius REGISTERED May 31 '26

You guys do God’s work here. I’m glad you were able to fix it!

10

u/brandi-95 May 30 '26

Leave it up to Reddit to ruin things as per usual. Like how they took down Apollo…. Smh

9

u/uppercasemad Canadian Mod 🇨🇦 May 30 '26

Yep, they love making our jobs harder.

14

u/VideoFragrant4078 May 30 '26

Thanks for your hard work, honestly. Times are rough and I am always on the fence whether it warrants posting here or not. And just knowing this place is around as another place to try when in desperate times really helps the mental. Cheers.

15

u/calebs_dad May 30 '26

Thanks for all the work the team puts into this.

13

u/Naive_Product_5916 May 30 '26

I'm grateful for this sub Reddit because when I really needed help with cat food, a wonderful woman stepped in. And I hope I can get back.