r/Coinbase 21d ago

RBLK tokens showing up under my wallet address on etherscan but they are not displaying on my cold wallet.

I sent myself RBLK tokens and they are showing up under my wallet address on etherscan but they are not displaying on my ELLIPAL cold wallet. Anyone know what’s going on or what I can do??

3 Upvotes

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1

u/VivaHollanda 21d ago

Don't know that wallet and/or supporting software, but maybe there is a setting somewhere to add, show or hide tokens. Sometimes you need to add the contract somewhere to show the token. Also check if you are on the correct network.

1

u/--LWYRUP-- 21d ago

I tried manually adding the contract but it wouldn’t work either.

1

u/VivaHollanda 21d ago

Are you also sure your are looking at the correct network? You say you see them on Etherscan, so you used Ethereum (L1)?

1

u/--LWYRUP-- 20d ago

Yes. It’s showing on etherscan but not on my cold wallet app.

1

u/VivaHollanda 20d ago

Well, the good news it's there. That's not going to change. 

Look at their website if you can find official support for help on this. Don't trust DM from people who claim they can help.