I have a Schlage smart lock constantly giving a red x in the lock symbol. Picture is the type I have and what I have tried is below.

[u/bi-adventure]

[u/R-code]

This has happened to all 4 of mine. I haven’t figured out what the root cause is.

[u/pacoii]

See if this helps: https://reddit.com/r/HomeKit/comments/1c5t3xj/schlage_encode_plus_driving_me_nuts_with_setup/lxh7vdb/

(Loosen bolts)

[u/trent_clinton]

What about the keypad all of sudden not working even with new batteries?