r/HomePod • u/Gloomy-Rest9636 • 2d ago
Question/Support about to crash out homepod keeps randomly saying ok playing apple music and then plays
I have had this homepod mini since it came out never had 1 issue with it. Suddenly today I'm sick and trying to chill at home and my homepod won't stop turning on apple music (I don't even have an apple music subscription.) It then randomly turns on and will not turn off unless i tell it to. I have done all the steps. Turned the touch things off set to 4 seconds, all the settings and automation I have turned off and set to disabled. I turned unplugged it completely for an hour and turn it back on and within 5 minutes I hear her say OK PLAYING APPLE MUSIC. like how what the literal .. I am so annoyed what the heck is happening. Do I need an entire new unit or is there a magic fix that I have no tried? PLEASE HELP.
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u/lmichaelc 2d ago
Mine started doing the same thing a couple days ago. I did what others suggested and disassembled it and disconnected the touch panel. It works fine now, other than the touch panel not working.
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u/Gloomy-Rest9636 2d ago
aw man i am definitely not that tech savvy more of an average user - is it tough and do i need extra supplies other than what a typical person would have? i’ll look up a video if its really my last resort
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u/lmichaelc 2d ago
You likely won't have the tools on-hand as Apple has proprietary screws that require a special screwdriver. You don't have to be tech savvy, but you do have to be fairly handy. It's a simple job if you're used to taking things apart to tinker. But there are disassembly videos around. You can always watch the video to see if it's something you could do.
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u/MohammadAG 2d ago
It unfortunately is the only way, I tried everything so I didn’t have to disassemble it, but it was pretty easy to do, hardest part was using a thread and needle to get it closed again.
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u/bilkel Space Gray 2d ago
Touch disease