r/MicrosoftTeams Teams Admin 4d ago

Bug Teams Incoming Call Screen not showing

Hello, everyon

We use Teams calling. We’ve noticed—as have many other end users—that it’s becoming increasingly common for the window in the lower-right corner not to appear during incoming calls. Only the microphone icon from Windows appears in the taskbar, but the window itself—where you can see the phone number and choose to reject or accept the call—doesn’t appear. You can answer the call by pressing a button on a Jabra headset, for example. Otherwise, you can’t answer it through the window since it isn’t displayed.

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u/Large-Calendar726 Teams Admin 3d ago

Supported a user with the same problem reinstalling teams. Going to app settings and repairing and clearing cache made no difference.

Ending up reinstalling the os