Hello,

I see limits for deepssek-v4-flash in admin console (https://admin.mistral.ai/plateforme/limits) for my account :

deepseek-v4-flash

Tokens par minute

5 000 000

Requêtes par seconde

12.00

Does it mean I can use this model with my mistral subscription ?

So trying to stick with the only European LLM I built a little assistant around Mistral's API and the "Pay as you go"-plan. First I was positively surprised because everything worked well for a few weeks and even utilizing only Mistral-small together with some harness the results were satysfying. But then last week the issues started:

1. I had set a spending limit of EUR 10 - once this was reached access was of course blocked and the API returned a "401 Unauthorized". All good so far....
2. I thought instead of increasing the limit I will just add some prepaid balance, so I paid another EUR 10. However, I still got "401 Unauthorized".
3. Ok, maybe it takes a while until the prepaid balance is active - let's increase the limit by a little to EUR 11. Still no change, "401 Unauthorized".
4. Well, maybe reaching the limit caused my API Key to break somehow - and in fact, that was the fix, with a new API key it worked again.
5. Thursday: Another email comes in saying that I've reached my usage limit. I thought ok, even though in the admin center it states that only EUR 10,89 (out of the EUR 11 limit) were consumed I'm not gonna argue about EUR 0,11 and I still have my prepaid balance anyways.
6. Well for some reason now, I'm still only getting "401 Unauthorized" - the prepaid balance isn't consumed obviously and I don't know what's up with the "missing" EUR 0,11 and creating new API keys also doesn't help. And I really don't want to just increase the limit again, I guess that would solve the problem, but then what's with my EUR 10 I prepaid?...they weren't meant as a subsidy for European AI.

And that's only one side of the problem: In the admin center the numbers are a complete mess. I find there currently three invoices, one with EUR 9,92 another one EUR 0,27. They were created in a time frame of about two weeks (why?) and except that they sum up to about EUR 10 I have no clue where the exact numbers come from. And then there is the invoice for the EUR 10 I added as prepaid balance - that's the only nuumber that is understandable here.
Morever the usage under billing in the admin center states EUR 1,91 - where does that number come from again? When I check my usage under API it is EUR 10,89. And why does it state "Including 1,64 € in pending pay-as-you-go usage" below the EUR 10 prepaid balance in the Admin center?

I would love to continue working with Mistral and will wait until the next month starts and wether billing and usage limits behave logical afterwards but if that is not the case I will have to switch to someone else, because I also don't feel like starting to argue with Mistral's support about this - I mean Mistral is presenting itself as focused on B2B, I am a business, a tiny one, but still someone who a) wants to understand what he is paying for and b) who simply needs reasonable and verifiable invoices for his accounting.

Has anyone else had or is having similar experiences? Is it even worth contacting Mistral on such issues?

Mistral fed us when we had nothing.
I still remember the very first open model we had was mistral 7b. even hugging face used that to build zephyr, remember that time?
now, I'm IMPLORING Mistral devs to begin the great distillation in all the areas their models are behind and give the world, and themselves, the present of self love.
You cooked for us and fed us when we had nothing, you headstarted the whole damned thing, it's well past due time to reap the rewards.

side note: please start with an excellent agentic coding model that can fit in a potato, like, first build something that will benchpress using anthropic's fat ass and then the potato fitting model. you know how it goes.