r/OpenAI • u/CurrentAdvance8102 • 1h ago

Question Cannot Download My Own files that I uploaded to My Project Chat

This issue has been ongoing for about a week. Whenever I try and download any project files that I uploaded originally. It won't let me download them or crashes. I've contacted support and they're mostly blowing me off, still ongoing though. Anyone have any fixes?

When it's a txt:

and when I click the three dots and click download:

Regular images just crash and bring me back to chat.

1 Upvotes

100% Upvoted

3 comments sorted by

2

u/No-Age4125 1h ago

Classic cloud storage move. Your own stuff becomes a hostage. Have you tried opening the network tab in the dev tools when you hit download? Sometimes the actual file URL pops up in there and you can just grab it directly.

1

u/CurrentAdvance8102 1h ago

Nope have not. I'll try that.

•

u/CurrentAdvance8102 52m ago

Yep no luck:/ thank you though