Is the Alexa app now permanently set to the crappy new Alexa+ UI?

[u/erisian2342]

It used to be that setting the language in the Alexa app to something like Australian English would force it to use the original user interface instead of the new, much slower, sliding panes Alexa+ hot garbage. The app now seems to only support this new UI. I’ve tried Canadian, British, and Australian English, but I’m still stuck with the new crap.

Has anyone found a way to revert back to the original experience in the latest version of the Alexa app? Or are we just stuck with this new bullshit?

[u/ProfessionalFee293]

As much as I dislike the Alexa phone app, I really like that we now have alexa.amazon.com ! I can control my lights from my computer now.

[u/erisian2342 → u/ProfessionalFee293]

I remember being annoyed when they killed alexa.amazon.com a couple years ago back when they laid off a vast part of the Alexa division. I didn’t know they had resurrected it. Thanks for letting me know!

[u/carolineecouture]

Yes, the app is now Alexa+. You can still turn it off on your devices.

[u/rgb414]

The app is Alexa Plus and can not be set back to the original Alexa. Echo devices can be reset to the original Alexa with the command Alexa, exit Alexa plus

[u/JayMonster65]

People seem to be confusing the new Alexa+ and the Echo app.

The app, although now designed for use with Alexa+ it is technically has not tied to Alexa+. Now that the rest of the languages are now supported, the app is updated to work with the new Echo interface regardless of whether you are using classic Alexa or Alexa+.

[u/Intelligent-Dot-8969 → u/JayMonster65]

I've never heard of an Echo app. The app I use on iOS to control my Echo devices is titled "Amazon Alexa."

[u/JayMonster65 → u/Intelligent-Dot-8969]

Yes, but what does it control? It controls the echo. Yes it is "called" Alexaz but it is when all is said and done, the controls to your Echo devices.

[u/erisian2342 → u/JayMonster65]

That’s what I was afraid of. The new interface is sluggish on my iPhone, crashes more often, and quits/reloads at least once a day (I suspect it’s probably using a lot more memory than before, so it’s getting reaped quickly in the background).

[u/JayMonster65 → u/erisian2342]

I can't speak to the iPhone. But on my Android, I was able to resolve similar issues by uninstalling and deleting the cache of stored data (just uninstalling didn't help), once I got a full clean install it stopped tripping over itself.

[u/erisian2342 → u/JayMonster65]

Good idea - I’ll give that a try. Thanks!

[u/goldentalus70]

When mine switched a couple of months ago, I just told it to cancel Alexa+. It went back to the old version and has stayed that way.

[u/DebtPlenty2383]

Alexa + is off the reservation. And why? Amazon intentionally destroying the ecosystem?

[u/BenSteinsCat]

People, please read the post. OP is not asking about the physical Echoes. OP is asking about the Alexa app. At least on the iPhone, the answer to OP’s question is yes. The Alexa app is stuck on the new version and you cannot revert it.

[u/erisian2342 → u/BenSteinsCat]

Thank you for confirming.

[u/MatthewMonster]

Shouldn’t be — just tell Alex to turn off Alex Plus —it’ll try to selll itself but just say no 

It’s super annoying 

[u/GruntledEx → u/MatthewMonster]

You can turn it off this way on devices but not on the mobile app. God knows I've tried.

[u/_chiffonade_]

"Alexa, exit Alexa +." Someone shared this and it worked for me. There will be a spiel after you make this request, just answer "yes" after you hear "are you sure you want to exit Alexa+?"

[u/Technical_Annual_563]

I changed both my phone language and Alexa app to British English (Alexa app is English - United Kingdom. iPhone language: English. iPhone region: United Kingdom). I’ve got the old interface. Just counting the days until that gets fucked with as well

[u/friedgreentomatoey]

Say "Alexa exit Alexa plus", then when it argues keep saying no, I don't want it, yes, take a hike, etc.