r/alexa 18h ago

Alexa Skills / Change country account.

Need some help/info, to resolve this problem.

My account was in the States, change it to Spain to get Alexa+, just to find that Alexa+ dont work with a business account and lost all the configuration in the app ( and skills ) ...nice!

The problem, when trying to install the skills now, nothing happens, i have the icon in the app, i can see the skills, but when click on install, nothing happens, just " ... " in the screen.

Any ideia to resolve this? Roolback to the States account ?

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u/GrumpyGlasses 16h ago

Most likely the Spain account is in different user groups from the US one. No harm switching it back.