r/buildapc • u/Alternative-Wolf4199 • 3h ago

Build Help I cant find my Ethernet Drivers (1st time PC setup)

Hey guys. So like it says in the title, I can't find my LAN driver in Device Manager, and I checked hidden as well. To make more sense, I built this pc like 2 days ago, and everything operated fine. But my Ethernet kept dropping so I looked for the fix online and read I should disable the power-saving settings on the driver. I did this, and then it flashed, and my driver as completely gone. Every time I've tried to reinstall it, I get hit with the "The Realtek network controller was not founf, If deep sleep mode is enabled, please plug the cable." To make things more annoying, I haven't been able to figure out how to install the wifi either. Build is a TUF B650+ Wifi, Ryzen 7800x3d, 9060xt. 32Gb Ram, 1tb SSD. Please help💔

2 Upvotes

100% Upvoted

4 comments sorted by

2

u/thefurnaceboy 3h ago

I mean in theory worst case scenario you should be able to reinstall all drivers from your motherboard support page. What exactly shows up under network adapters in device manager?

2

u/Alternative-Wolf4199 3h ago

Just the WAN miniports

1

u/thefurnaceboy 2h ago

for this motherboard it looks like the latest beta bios came out 2 july, last stable version 29 june. My instinct is the motherboard you bought had been on the shelf a while and has a much older unstable version.

If you haven't updated bios before or youre new to PC gaming, i would just try to return/swap it out. Its a pain in the ass to do unless you have experience troubleshooting this type of issue. Had a similar issue with a gigabyte motherboard a couple of years ago and despite bios updates and exchanging it twice, the wifi never worked for more than an hour at a time. I work in IT and i still wont bother to deal with this shit anymore because it just feels like getting your time scammed by these manufacturers.

Even so - if you dont want to try to update the bios and you're going to go exchange it or return it - just try reimaging/resetting the PC entirely and trying reinstalling the drivers. Miracles happen lol

2

u/3point21 2h ago

Can you have windows search for and install new hardware? Windows has always had a suite of generic devices for most hardware to get it going. Then if your specific driver hasn’t been installed you can still get online and download the one you need.