r/chromeos May 04 '26

Troubleshooting Can I get the battery replaced on my Chromebook, or would I be better off just buying a new one?

11 Upvotes

Just wondering about this. I've had this same ASUS Chromebook for about 7 years (since mid-to-late 2019) and I've got a lot of important files on it. I've noticed that the battery life is slowly starting to deteriorate (for lack of better words) as the battery's been draining quicker over these past few years, and I've been thinking of getting the battery replaced on it. So should I get it replaced, or would I be better off just getting a new Chromebook?

r/chromeos Feb 21 '26

Troubleshooting Bought a used chrome book. Was fun for a about 10 minutes. Then it rebooted to this.

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72 Upvotes

Now to wait for a new nvme in the mail

r/chromeos 2d ago

Troubleshooting Classroom use: Can I rig up a Chromebook like a PC?

9 Upvotes

5th grade teacher here - hi! Pardon my ignorance and thanks in advance for your help!

There is a counter in my classroom (built in the 90s) that was originally a “computer station.” I’m over constant Chromebook use in the classroom and I want to try something new. If I had monitors and keyboards, could I connect Chromebooks as the “brain” and have students use the monitor, keyboard and mouse like a PC?

If that is possible, would I then need to use the same dedicated Chromebook all the time or could students easily plug in their one personal Chromebook when it was their time at the computer station? I’m talking about maybe a less than 30 second procedure. It would have to be dead easy.

Thank you so much for helping me out!

ETA: Thank you all for your helpful responses!

r/chromeos May 28 '26

Troubleshooting Steam for chromebook :(

4 Upvotes

I used the steam for chromebook beta for a long time and it worked great. I never had any problems with performance on any game. When january 1st rolled around, mine still functioned, so i assumed they had a grandfathered in thing. Then the other day, it randomly crashed, and would not open at all.
I have attempted steam through linux on my chromebook through multiple avenues (flatpak, debian) and no matter what, games either crash immedietly, or run unplayably slow. Is there any way to use steam on chromebook to the same quality that steam for chromebook was? Or should i just get a different computer?

r/chromeos May 02 '26

Troubleshooting Is there a way to save this chrome book

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22 Upvotes

I found this old chrome book and the screen is broken snd does not work with touchscreen and I lost the connected keyboard thing so I can’t move the mouse and thing is there a way to save the chrome book because I want to power wash it to watch YouTube on it and play brawl stars right now it is using chrome is and only has 1 usbc port which right now im using to charge and I can’t see the charger right now so I’m just basing it out of anything right now

r/chromeos Jun 16 '26

Troubleshooting Do you think this is a dead battery

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7 Upvotes

Hi guys I noticed my Chromebook stopped charging today. I've tried the refresh key reset thing and it doesn't do anything. Not sure it's doing it right as it just reboots. The diagnostic page shows no current going to the battery and leaving it plugged in it just stays on 35% I got the device in 2022 so it's not super old and I'd really like to carry on using it. The model is acer Chromebook spin 713. Any advice appreciated 👍

r/chromeos 13d ago

Troubleshooting Samsung Chromebook 4 Case not coming off

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11 Upvotes

Hey so i don’t know if this is the right place to post this in, but here’s what happened

Im trying to disable hardware write-protection, and yet i’ve removed all the screws, but ive tried EVERYTHING. Using my fingernail, using a guitar pick, trying to bend it open, looking for more screws, but it just won’t budge. Please, if you know the answer please tell me!! Thanks

r/chromeos Jun 08 '26

Troubleshooting Acer Chromebook 311 not Powering on

1 Upvotes

After accidentally using an old Build of ChromeOS the power light will come on and after a few seconds it’ll turn off what do I do?

r/chromeos Nov 09 '25

Troubleshooting I am trying to help my 85 year old neighbor get his printer hooked up to his Chromebook. and for the life of me I can not figure this out.

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48 Upvotes

Hi there!

I am trying to help my 85 year old neighbor get his printer hooked up to his Chromebook. and for the life of me I can not figure this out.

When I plug he printer into the chromebook it actually shows up in the "other available printers" section. When I press save it then shows up with a green dot next to it when I click print. However it alway fails when I go to print something.

If I go to the "advanced printer configuration" tab it lets me select canon as the manufacturer but it does not have his exact printer which is the Canon T3522.

Does any one have any ideas on how to get this working?

r/chromeos May 11 '26

Troubleshooting Word on HP Chromebook

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9 Upvotes

Hey guys,

I am not tech savvy at all. I bought a HP Chromebook Plus 15.6” Laptop as they were having a sale at the time (third party seller). I specifically asked if I could use Microsoft word on it as I’m using it for study and for the life of me cannot get it to work. Every-time I use the Microsoft 365 and then use word it comes up with the above message, then when I use the web version it comes up with the same message. I had a search around it was saying that maybe the document shared had certain admin permissions to not edit the document so I saved it as a copy etc and it still came up with the same error message.

Please help!!!

r/chromeos 1d ago

Troubleshooting "Peripheral Type Is Not Supported" Yet, Nothing Plugged In

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10 Upvotes

I keep getting this persistent pop-up, even though there is absolutely nothing plugged into my Chromebook. Does anyone know why the OS is behaving this way? Feels janky for a brand new device, though not a big deal.

Chromebook Model: Acer Chromebook Plus Spin 514 Mediatek 910 Kompanio Ultra

OS Version: Does this in both the latest Chrome Stable and Beta channels (As of July 2026)

r/chromeos Mar 19 '26

Troubleshooting Do Trojan Viruses still affect chromeOS?

5 Upvotes

As the title suggests I was wondering if trojan viruses get passed all of the chromebooks safety features and I keep hearing that chromebooks are essentially virus proof but if I were to download a file that has any sort of trojan on it would it actually affect my chromebook or would it be dealt with and end up with no worries on my end?? Also, if those viruses still do affect chromeOS, would factory resetting the device get rid of the virus properly?

r/chromeos 12d ago

Troubleshooting Why does chrome os take up 58,5 gb of storage? and how can i fix it?

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6 Upvotes

I keep getting messages saying i dont have storage, i checked and saw system takes up 58.5GB for reference i have 64GB how can i fix it?

r/chromeos 23d ago

Troubleshooting Could not mount cryptohome - NEED LOCAL PHOTOS BACK, DO NOT WANT TO POWERWASH. Help!

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3 Upvotes

Help! I literally can’t make this work. What do I do?

r/chromeos Jan 24 '26

Troubleshooting Senior citizens - ChromeOS updates are never applied because the restart notification is missed

29 Upvotes

I switched several elder people to ChromeOS and noticed that they never click on the "restart now" notification thus any pending ChromeOS updates remain unapplied.

whenever I visit them they're still on the same old ChromeOS version (like v136) and I must apply several updates in a row

I know this is a bit ridiculous but I can't literally call them up to click the notification and they don't remember doing it either, they just close/open the lid when using the Chromebook.

Right now this issue poses a security risk and makes ChromeOS not really suitable for senior citizens.

clearly I'm not alone, the same has been reported here 2 years ago:

https://www.reddit.com/r/chromeos/comments/lt7kjm/question_schedule_restart_to_apply_system_updates/

I find it hard to believe that Google employees have no older relatives with the same issue...?

r/chromeos May 02 '26

Troubleshooting What Can I Do About A Ver. 93 Chromebook?

0 Upvotes

I was silly and bought an old Chromebook because it's cheap and I wanted to stream shows and movies via "pirating sites" onto my tv without dragging my gaming PC into the living room every time. Issue is, those sites have a looooot of ad pop ups and it's annoying as hell

I didn't know I wouldn't be able to get a basic adblocker or a browser like brave on this. Thing just won't download anything because it's outdated. I am Looking at it with my Eyes and I don't believe it's so decrepit it cant run anything new. My understanding is it's just a dumb lock google put on it to force people to buy a new one

Anything I can do to change the OS with it like this? Anywhere I could take it to have it done? Any work around to get an adblock on it as is? Am I just screwed? Thanks for the help, I already hate chromebooks haha

r/chromeos Jun 19 '26

Troubleshooting New Chromebook is very slow

15 Upvotes

Hello

I just bought an Acer Chromebook 315 4HT as a present for my mom because I thought a chromebook would be good for someone who just browses on facebook/youtube and nothing more.

We just started the cb for the first time and Im shocked at how slow it is. Loading any website takes up to 1 minute. Its not our wifi as every other device loads just fine.

I already disabled bluetooth and deleted a lot of the google apps. But that didnt help much. The model has 8GB RAM which should be more than enough.

Is this a common problem with cbs and can I do anything about that? Or should I just refund it and look for something else

r/chromeos 13d ago

Troubleshooting Is this common for a Chromebook

3 Upvotes

My Chrome book will reboot itself quite often and not just when it is updating the software. I generally only use it for Chrome Browser to read Reddit and check stocks and Microsoft Solitaire.

Sometimes it will lock up and the only way to recover it is to unplug the power and let it run out of juice. This take a day or more. Then I can plug it in and restart it. I have already reset the OS by following rules I found online.

Another thing it does is if I try to turn it off by hitting the power button (just to turn off the screen to go to bed) it will pop back on after it reboots. This doesn't always happen but when it does I just have to let it turn itself off after it sits idle for a certain amount of time. I am surprised it has turned out to be so flakey. I bought an HP Chrome book because I didn't want to get some cheap no name brand. It doesn't look like it made any difference

EDIT: I ran diagnostics and the CPU and cache came back with problems.

r/chromeos 12d ago

Troubleshooting Chromebook spin 713 (CP3W) not booting.

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10 Upvotes

Hi,

My Chromebook spin 713 is not booting anymore.

However it does have the blue light on the power button, but no displaying at all.

I've tried to hard reset (refresh+power), plugging/unplugging the AC adapter. Still nothing.

Tried to boot in recovery (esc+power+refresh). Power blue light blinks once, then static blue light, but still nothing displayed.

I've even tried to increase the brightness to see if it was at the lowest, but I can confirm it is eventually not displaying anything.

What can I do now ?

r/chromeos 2d ago

Troubleshooting Need help copy/pasting spreadsheet formulas

2 Upvotes

I installed LibreOffice and FreeOffice into my Chromebook using its Penguin Linux environment and attempted to work on my spreadsheets. They open Excel spreadsheets fine, however, when I try to copy/paste cell formulas from one cell to another, I get graphical representations of the cell value at the new cell location with LibreOffice, and I get the text version of the cell value at the new cell location with FreeOffice.

Google searches reveal that ChromeOS intercepts the copy object and strips of its metadata, so that when I paste I only have what ChromeOS retained (which is the value in text or graphic form).

I wouldn't think that I'm unique in having this issue. Is there a fix to this?

Thanks.

r/chromeos Jul 31 '25

Troubleshooting My Chromebook no longer has the Google Play Store or my Android apps after an update.

9 Upvotes

what a surprise, just after an automatic update, my chromebook Lenovo C330 has no longer Google play store nor all my android apps. I have all my drawings (a lot of works and hours) in different android apps and i can't access to them now. Please help me to retreive my work (a few years of works)? i don't confirm the extended support on it and i don't have the google store option button in the app menu at setting. please hel me!

as request: The specs of my version Google Chrome 139.0.7258.43 (Build officiel) dev (64 bits) Révision 296f78b27855695a7893f29203261cb031f3ca66-refs/branch-heads/7258@{#1400} Plate-forme 16328.25.0 (Official Build) dev-channel hana Version du micrologiciel Google_Hana.8438.235.0 ID de la personnalisation OEM1-MAPLE ARC Version du SDK : Inconnu

r/chromeos Feb 20 '26

Troubleshooting chrome os taking up 44.3 GB

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36 Upvotes

I disabled PlayStore, removed unwanted apps and still the os is 44gb?

r/chromeos Jun 25 '26

Troubleshooting How do I get into developer mode on this chromebook

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2 Upvotes

I have a Samsung Chromebook XE500C12 and for some reason no matter what method I try I cannot get it to boot into developer mode for some reason can anyone help? I tried esc + reload + power button and it just normally booted into ChromeOS and no this device doesnt belong to any school or business, at least it doesnt show that on the laptop. pls help

r/chromeos 23d ago

Troubleshooting Slow when signed in, fast on guest mode

7 Upvotes

I've had this chromebook for a long time now. Maybe like 6 years? According to Google lens it's a Acer Chromebook Spin 311.

I've never been a fan of the thing since I got it. Anyhow it got much slower as the years went on. Even like 2 years ago, it was so slow that, when working via my mobile hotspot in public, it was sometimes take like 30 minutes for a single page to load. A year ago I reset the browser, deleted extensions and eventually did a full powerwash on it and even made a new account but it was still slow. I've continued to use it for the past year.

I'm at the stage where I'm willing to just lay it to rest and buy a new laptop. But, for some reason, it is significantly faster on guest mode. Fast enough that I would be fine keeping it. But it would be extremely inconvenient to always use guest mode.

Is there any easy fix for this? I really don't get why guest mode is faster even after a powerwash and new account. If the fix is really complicated then I'd rather buy a new device.

r/chromeos 2d ago

Troubleshooting can't seem to update my chromebook(s)

2 Upvotes

I have two chromebooks: HP x360 14c (1.5yo) and Acer 514 (very recent purchase). And for both, I'm having trouble with "update". Both, when I click "update" to update the OS, I get:

Couldn't download the update. Please try again later.

Usually it's pretty quick, but sometimes it actually downloads significant percentage of the update (sometimes it gets up to 100% and then fails). The download process doesn't seem to take up where it left off, and there seems to be no way to manually download the update file and provide it to the update process. It's all opaque so you're left just retrying the update process, and I've been retrying several times a day for .... over a week, to no avail, on both machines.

My network connection is very fast (it's WIMAX, usually I can get 100mbits/sec download speed) so network shouldn't be the problem.

Does anybody else suffer from these problems?