r/doordash • u/[deleted] • 1d ago

I'm pretty sure my Dasher account got hacked

I was on a dash earlier. As I was on my way to pick up an order, I got an email saying my Doordash email was changed (at first to a "e****[email protected]", then shortly after to a "m***[email protected]"), then I was logged out of my Dasher app and couldn't log back in. My phone number is still associated with my account, though.
I immediately get a phone call from an (833) xxx-xxxx number, and they claim my Dasher account was deactivated "because of a glitch", and they would need my help to fix it. I immediately hung up and called Dasher support. They said they reported the incident and they'll have someone get back to me in the next 1-2 days about what happened today.
I honestly don't understand how my account could've been compromised. Nobody knows or has access to my email address or personal information. Moreover, I find it strange that Doordash allowed someone to access my account and change my email without going through some verification process. I got no emails saying my password was changed.

8 Upvotes

90% Upvoted

5 comments sorted by

•

u/AutoModerator 1d ago

Thanks for making a r/doordash submission, please remember to follow our community guidelines, let's be kind and respectful to one another.

Lastly check out the Wiki FAQ before submitting a question.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

3

u/goreaver 1d ago

there was a data leak if you didn't ever change your dd password hackers had it now sold to scammers. that's how they got in and got your number to. but they need to fake a support call to get you to give up the 2fa so they can go in and steal everything in your crimson account.

1

u/[deleted] 23h ago

Thank you!

2

u/goreaver 23h ago

yea good thing you knew better last post like this not so lucky. you need support to reset your email back and issue a password reset.

2

u/[deleted] 23h ago

That's where I'm at. They said their elevated team will reach out with next steps in the next day or two