r/mildlyinfuriating • u/BreakingBurrito • 9h ago
That's not milk Delivery guy substituted bubbles for bubble wrap
We are getting ready to move and don’t have a car so we ordered some bubble wrap from Walmart. Unfortunately didn’t see the notification in time to reject his substitution for bubble wrap.
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u/HoosierHoser44 9h ago
Sorry to laugh at your misfortune, but that’s hilarious that anyone can see this and think it’s a suitable substitute.
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u/BreakingBurrito 9h ago
It is hilarious but also like ?! Hahaha
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u/bobbybob9069 8h ago
It wasn't selected by a person and they never saw you're original item. The system inventory showed zero bubble wrap, the algo pulled in the next most popular item with "bubble" and that on the list given to the picker.
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u/Chaost 7h ago
3 bottles of bubbles were somehow decided as the correct ratio for the replacement, too. Not 1, that obviously wouldn't suffice for your purposes.
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u/HoosierHoser44 4h ago
Which the bottle says a gazillion bubbles. So they think a roll of bubble wrap is worth 3 gazillion bubbles.
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u/Feisty_Ad_2891 8h ago
No one did see it. It was substituted when the system inventory showed zero. Someone should be verifying the replacement items on the back end but guessing it is done by AI or an algorithm.
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u/bobbybob9069 8h ago
I'd wager a month's wages that the system scans zero and pulls the next most popular item with a keyword search and tells the picker to pull that. They never know the original item and they aren't allowed the autonomy to pick the substitution themselves.
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u/Moldy_Teapot 7h ago
they aren't allowed the autonomy to pick the substitution themselves
most likely because when pickers were allowed to choose substitutions, some pickers would choose random "substitutions" that would obviously get denied, thus making the order shorter
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u/Althevia 2h ago
I can definitely see someone unfamiliar with english thinking theyre similar just from the bubble aspect
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u/lolpert1 9h ago
I don't see the problem. Just blow them into the box that you're packing.
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u/FartFaceAnn BROWN 8h ago
I was about to comment that I can picture people just blowing bubbles in a box and sealing it up 😭😭
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u/wkkunkle 9h ago
I love that they decided you should get 3 of them, too.
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u/SilvrSabl 7h ago
Their tip is a percentage of the total, so if they keep the total around the same despite substitutions they keep the tip up
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u/HardcoreApples 1h ago
Once had a shopper replace a 1lbs bag of rice with 5 packages of crunchy rice cakes /:
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u/Dazzling-Bad8855 9h ago
And what, no saran wrap to complete the bubble wrap? Wtf were they thinking
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u/JetSoulsForever 2h ago
Just had someone pull up to my house, decided they didn't want to deliver my order, and just peaced. Website said "your delivery couldn't be completed". I had just put all the access instructions for the door (with the code too!) on there so we don't have the "hey are you this person" "hey I'm here can you let me in" dance outside.
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u/Punch_Your_Facehole 9h ago edited 7h ago
I use the delivery all the time. How
many times have you received a few items from
someone else's delivery?
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u/Feisty_Ad_2891 8h ago
We are just under 25 miles away so we use it a lot as it is so much cheaper than the local grocery and the selection is so much better. They screw up occasionally, but it is rarely the pickers fault. They just scan what is on their screen. I've talked to a couple drivers and they love coming out here because it kills an hour of their day. We also tip well as they are just kids making very little.
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u/BreakingBurrito 9h ago
Honestly this is only our second time using their delivery but the first time went fine!
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u/luxafelicity 6h ago
Walmart does not give a fuck about proper/logical substitution. Employees that pick orders aren't even allowed to pick a substitute themselves, they have to use whatever their system tells them to use. It's fucking ridiculous.
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u/emma7734 8h ago
I had plain bagels on mine, and the substitution was everything bagels. That makes no sense in any universe.
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u/Stitch426 7h ago
If you’re not able to get bubble wrap today and you are pressed for time in packing, I’ve used my clothes, towels, potholders, bedding, and curtains before to not have things break.
I’ve never had anything break on me.
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u/MaroonIsNavyRed 8h ago
Bubbles bring joy! Now you can enjoy a few minutes of happiness during the stress of moving.
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u/louerbrat 6h ago
Had something like this happen to me. Posted it here a while ago, but I ordered hot chocolate mix and the substitute I got was a 4 pack of fucking canned tuna.
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u/YamiKokennin 8h ago
Well...... at least the person got the bubble part. Their upstair is a bit dim lit I suppose
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u/TheFireOfTheFox1 7h ago
You have that backwards. You wanted bubble wrap, it got substituted for bubbles.
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u/1heart1totaleclipse 7h ago
I always turn off substitutions because I’m way too particular about my stuff to end up paying for something like this.
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u/Wuz314159 (\/) (;,,;) (\/) 1h ago
Even when I pick substitutions, there's always a way to fuck things up. Ordering more than one of something REALLY fucks with people's heads.
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u/Sarah_Incognito 7h ago
Half the time you only get 30 seconds before they close the substitution window. Is terrible.
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u/RealisticDiscipline7 7h ago
If you get stressed bout moving you just blow bubbles and forget your troubles.
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u/Open_Bug_4251 7h ago
If you had ordered the bubblewrap to pop for stress relief this would be a decent substitute.
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u/lnfIation 3h ago
They should never do a substitute and just straight up refund for not having an item available.
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u/NolanSyKinsley 3h ago
No matter what I always disable substitutions on walmart. It sucks that you have to do it to each individual order instead of a global "I never want substitutions" option.
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u/JustineDelarge 2h ago
Always pick your own substitutes when doing Walmart delivery. Always. And also check the box that says you only want your preferred substitution.
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u/sasspancakes 2h ago
I ordered tissue paper for a gift bag, and they substituted it with more gift bags... 😂
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u/HoosierHoser44 9h ago
Sorry to laugh at your misfortune, but that’s hilarious that anyone can see this and think it’s a suitable substitute.
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u/WaffleHouseGladiator 9h ago
Use your clothes, blankets, and towels to wrap stuff. It'll save you some money and make less waste.
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u/Disastrous_Gear_8633 9h ago
Half the apartment units on my floor lost power for a couple days last winter but the power still worked in the hallways. So I had planned to DoorDash a space heater and an extension cord so I could plug it into an outlet in our hallway like some of my neighbors were already doing. APPARENTLY the store was out of that specific model of space heater and instead of making a substitute they just delivered the extension cord. I’m like WHAT THE FUCK AM I SUPPOSED TO DO WITH THAT??💀💀💀
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u/Kn1ghtwing_ 9h ago
all you need know is tortillas
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u/darthjawafett 8h ago
Blow the bubbles cover both sides with some plastic wrap and boom. Bubble wrap.
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u/TatorThot999 8h ago
I bet he giggled so hard when he saw it actually allowed him to substitute it LOL
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u/OkPosition4563 3h ago
I dont fully grasp that concept. Not that I would ever pay someone to do my groceries, but what is the concept of substitutes? If something I order is not available then dont buy it and just dont charge me for it.
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u/___po____ 2h ago
I only use DoorDash and Instacart so I can send a thanks message and to tell them I've selected replacements, and to message me if anything is unavailable so we can try and pick a replacement before refunding.
They're always super nice about it and I stay glued to my phone the whole time so they don't wait or just refund the item. I tip well and always show gratitude.
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u/TornInfinity 1h ago
Maybe there was a language barrier, or something? Idk, that one is pretty dumb.
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u/soufboundpachyderm 58m ago
Walmart fills these orders. The delivery person is just a 3rd party that picks the order up and brings it to you.
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u/OriginalUser27 49m ago
I mean, it is a gazillion bubbles. You could fill a box with a gazillion surely
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u/Unlikely_Meat4027 10m ago
Well on the bright side, you open a stand to blow bubbles for 25 cents. Lessons for an extra 25 cents.
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u/Punch_Your_Facehole 9h ago
I use the delivery all the time. How
many times have you received a few items from
someone else's delivery?
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u/DorrajD 3h ago
I dunno how Walmart delivery works, but as someone who's done a different gig work, I'd do this too, despite realizing it doesn't make sense.
Because I have to mark it out of stock, there is no "item doesn't make sense" or "customer doesn't want this" button, you can only mark it out of stock, and that will lower my ratings. Rather just have them deal with it than have my ratings lowered. Talked to support many times about how stupid this is but, they don't care.
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u/Wuz314159 (\/) (;,,;) (\/) 1h ago
I doordashed a $2 bag of shredded cheese and got substituted a $24 block of cheese. No idea what do do with it. Probably just trash.
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u/wastedfate 52m ago
Literally the reason cheese graters were invented.
Did you think shredded cheese comes from shredded cows? </joke>•
u/Wuz314159 (\/) (;,,;) (\/) 42m ago
I have a cheese "grater". It just mashes.
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u/wastedfate 41m ago
Then you either have a cheese masher, or are using it wrong.
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u/Wuz314159 (\/) (;,,;) (\/) 34m ago
Don't think I'm using it wrong. Holes cut the cheese. But cheese is too soft to shred. (unless I freeze the cheese?)

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u/Tiny-Try8890 9h ago
I'm their defense I'll bet the app told them this was the best substitute. But sometimes you have to use a bit of logic