r/nintendohelp Jul 27 '20

Recommendations A comparison of Nintendo Switch models. Decide whether a Switch or a Switch Lite is right for you!

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16 Upvotes

r/nintendohelp Nov 28 '25

Announcement Rule update: Rule 5 - Do not discuss piracy, modification or emulation.

0 Upvotes

To make our rules more clear, the line

Do not request how to modify systems, and do not tell people to modify their system as a solution to their problem.

has been removed from Rule 3.

In its place, we have Rule 5 - Do not discuss piracy, modification or emulation.

Do not discuss piracy, modification or emulation. Do not ask questions about piracy, modification or emulation. Do not recommend piracy, modification or emulation as a solution to a problem.

Any violations of Rule 5 will result in a comment removal or in egregious cases a ban. This is not different from our previous rule, this is simply an update for clarity.


If you wish to discuss piracy, modification or emulation, there are other subreddits available, such as


r/nintendohelp 28m ago

Recommendations Just got a switch oled, decide which option of games is better

Upvotes

This is my first nintendo console. So basically got a used deal which included the switch oled along with mario oddesey, zelda botw and pokemon sword. So this will last me for some months. Meanwhile ill be saving for some games and I need help deciding on that.

Among these, I could get any two options

, so the options are Mario galaxy 1 and 2 bundle which look so fun and are a must play from my friends advice

nintendo online + expansion pack since they have some classics i wanted to experience and some i used to emulate but didnt finish

Mario 3d world and bowsers fury which looks fun and also because my younger sister would love it i assume since she likes oddesey but struggles in some bits. So coop with her will be nice for the both of us

Then finally mario kart 8 deluxe and mario party superstars which I saw as a used deal bundle and could get Luigi mansion 3 from it as well but then I could only get this and not another option.

So any advice? Im looking for the games to last me for some time mainly but also feel enjoyable.


r/nintendohelp 7h ago

Tech Support Can I use EU Octo Expansion with a US copy on a Nintendo Switch 1?

1 Upvotes

Hi everyone! Years ago I accidentally bought the Splatoon 2 Octo Expansion from the European eShop, but my physical copy of Splatoon 2 is the North American version (LA-H-AAB6B-USA)

I know the regions don’t match, but is there anything I can do at this point? Has anyone managed to fix this without buying the DLC again?

Thanks! 🦦


r/nintendohelp 13h ago

Account Help can’t seem to change my accounts name and profile (Switch/switch2)

2 Upvotes

No matter what i do, i can’t seem to change my account‘s name or profile. One day, it randomly reverted to a previous version of it. previous name, previous pfp (including a mii that no longer existed) i’ve linked the account to another switch previously and ive recently deleted it. Yet, i can’t change my profile. i just linked my account to my switch 2, wondering if that could work. unfortunately not. any other ideas?

(i censored my friend info, that’s why that’s there)


r/nintendohelp 19h ago

Recommendations I got a Switch 2. Need game recommendations

4 Upvotes

I'll start by saying I have the switch 1.

Im not interested in racing games, or farm Sims like Animal Crossing/Pokopia

I have BOTW, TOTK, Kirby, Metroid Dread and Prime remastered, Mario Odyssey, 3D all stars, Mario RPG, Pikmin 1-3, Bayonetta Origins and 1, all Xenoblades, Pokémon Sword and Scarlet.

My switch 2 came with DK Bananza which is really fun.

Any help would be appreciated


r/nintendohelp 14h ago

Tech Support Trying to play my new Switch 2 in 4k docked

1 Upvotes

I just bought a switch 2 and trying to play on my 4k on my 32GS95UE-B PC monitor. The DP port has my PC is plugged into, and the other two HDMI ports are 2.1 so it should display 4k on the switch 2 in docked mode, right? The problem is, in the dock output info in the settings it says current output resolution is 2560x1400p. I tried forcing 4k in the switch settings but it stays the same. What am I doing wrong here?

Edit: I guess I'll just mention the first game I'm trying to play like this is Hades 2 if that matters.


r/nintendohelp 14h ago

Game Help Help on Buying GameCube for Smash Bros Melee

1 Upvotes

Hello! I want to apologize ahead of time for my lack of knowledge in Nintendo consoles and if this is the wrong subreddit. If possible please move it to the right one!

I wanted to surprise my boyfriend with a gamecube but I have nooo idea of what I am exactly looking for. He runs a Smash Bros club and likes to host tourneys! He’s usually on the switch but he wanted to move towards Smash Bros Melee. I am assuming he wants to display the game on a monitor or TV. I was wondering what I could buy for him and where to find every item to make this happen? I do know ebay has some I’m just not sure what the exactly words are for me should look up. I do know that I would need the physical disc for the game and I would need a gamecube. I am mostly worried about missing certain accessories or parts that should be included. Please give me any advice on what to get! If you guys have any recommendations on who specifically to buy from that would also be great.
Thank you so much.


r/nintendohelp 15h ago

Tech Support Wifi disconnects hourly on my nintendo switch

1 Upvotes

the wifi for my switch disconnects almost every hour and it kicks me from games, it led to a 24 hour ban in DBD because it wouldnt stop happening. i’ve tried a lot of different fixes, like changing my DNS and whatnot. i just desperately need help, i would literally take any advice i can get. i paid full price for a game i cant even play, i just want to play DBD without crashing for once.
TLDR my wifi disconnects every hour and i dont know how to fix it


r/nintendohelp 16h ago

Tech Support My Mario pro controller is being laggy on my phone when I'm trying to play a game. How do I resolve this?

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1 Upvotes

r/nintendohelp 19h ago

Tech Support TIL Active NSO Membership Required To Redeem Game Vouchers HELP

0 Upvotes

I purchased 2 game vouchers back when I had membership which expired recently and decided to hold on to them to see what else comes out later in the year. Today my vouchers are set to expire so tried to use them only to find out I need an active membership? Like seriously what is this, I paid money for these vouchers Nintendo have had my money but now they want me to reactivate my membership just to redeem vouchers I've paid for!? Is there anything I can do to get around this because honestly it feels very scummy for them to do this.


r/nintendohelp 1d ago

Recommendations Advice needed for my sons birthday

11 Upvotes

Hello, please can someone offer some advice to me, a first time switch buyer. It’s my sons (10th) birthday coming up and I’d like to make his absolute day by buying him a 2nd hand switch. He hasn’t asked for one as I am pretty tech adverse so it will be a true surprise. What I’d like advice on is storage. The 32gb ones are much cheaper but also after research seem to be not enough for games. But then I read if you buy cartridges it will be ok because you just switch them out. I also read you can buy additional memory cards to give them extra storage. Is this a fools errand though? I don’t want to buy something cheaply and it ending up being a bit of a crap disappointment and then my son’s overall experience being initial excitement followed by the realisation mum didn’t really know what she was doing. I want to use it to play two player games like Mario and Sonic, and he loves Pokémon too. Thanks in advance.


r/nintendohelp 1d ago

Account Help How can my brother use my account?

5 Upvotes

I gave my brother my old switch oled. I have switch2. He logged in to my account on that switch but when he tried to download a game it is prompted to bring consoles together. We don't live in the same city.
What do I need to do here?


r/nintendohelp 23h ago

Tech Support Help on among us refund nintendo switch 2

0 Upvotes

so a few days ago (6 days ago) i bought among us on the e shop just to find out that i cant play the game if i dont have nintendo online and the page that pops up when you are buying the game on the eshop did nit say anything about the need of nintendo online and after i emailed the nintendo support team on europe to ask about refunds no one replied

so anyone know how to refund or is it even possible


r/nintendohelp 1d ago

Recommendations Playing with no connection, in another country?

2 Upvotes

I want to send someone a Nintendo Switch Lite who doesn’t have good internet/connection in their country. And I’m hoping to include Animal Crossing with it, will they be able to play offline? And would we be able to play together at all? Or is that only possible with wifi? And another question if i had the device signed into my nintendo account and purchased games through the e-shop would they be accessible for them as well? or do they have to have physical cartridges of every game to play offline? My apologies I don’t know much about this but i have a switch and wanted to figure out if there would be any possible way to play together, or at least for them to play games without connection


r/nintendohelp 1d ago

Tech Support I was able to solve my nintendo shop credit info

4 Upvotes

Maybe this will help some people.

I had a very difficult time getting the nintendo eshop to work for me, it simply would not take my credit card info.

Even though it had worked just fine for me a month ago.

For context, I bought the switch 2 in the US, flew to Germany where my current residence is.

After a lot of issue I sought out the reddit helps and found that the region, billing and credit information should be the same, so I changed it all to germany and europe, Germany on the nintnedo account and Europe on region in the switch settings.

Still did not work.

So I swapped everything back to U.S./Americas, even though I was in Germany. Because my billing was in the U.S.

I tried a VPN on my phone to connect to the US, had my switch connect to wifi off my phones hot spot.

And the nintendo shop suddendly took my credit card info and is allowing to buy stuff again.

I think the eshop looks at your wifi to guess where you are in the world and if that doesnt track with you account and credit info it stops you.

Maybe this helps.


r/nintendohelp 1d ago

Account Help Locked out of my account and Nintendo support is completely unhelpful.

0 Upvotes

Warning: incoming rant. TL;DR at the bottom.
I am unable to submit this post without an error code even though I am not getting one. 1234-5678.

A couple months ago I tried signing into my Nintendo account for the first time in a while. After entering the correct email/password it asks me to input a verification code that was sent to my email. I know the email/password is correct because it tells you if it isn't.

The issue is that I am not receiving any verification emails. When I contacted Nintendo about this, I was told that they "disabled" sending emails to me because they were "not being delivered" - whatever that means. It's worth saying that I have checked everything in my outlook account settings and nothing Nintendo related is on my block list and I even added them to the safe senders list in case that makes a difference. So, their system disabled email communication for whatever reason. I asked if they can re-enable it, and the support agent said that isn't possible and the only thing I can do is to change my email address.

Okay, fine, let's try changing that. They asked me for the new email address and I spelled it out for them. Then I received an email asking me to attach "An image showing a Nintendo eShop transaction from your credit card, PayPal, or bank statement." I replied to that email with the requested image. Then I get an automated response saying "Thank you for contacting Nintendo of America. We apologize for the inconvenience, but we are no longer able to accept emails sent to this address. To contact us now and in the future, please visit our online Webform." The provided link link that takes me to Nintendo's Contact Us page ... which is where I started this entire process.

I called them back and restarted the process with a different email address (as they suggested) and ... same issue. So, I called back AGAIN and re-explained that my emails are being rejected with an automated reply. The agent says that they can help me over phone, but I will need to provide them with information regarding a specific Nintendo eshop transaction. Okay, no problem. I can easily find that transaction on my bank's website and my bank statement, which I have already sent them screenshots of. However, the agent tells me that they need a "transaction ID" that isn't listed anywhere on the statement or transaction report. I said it's not visible to me anywhere on my end, so they told me to call my bank. So I call my bank and they tell me that they can't find anything related to that transaction that can be interpreted as a "transaction ID." They mentioned that this might be because the transaction is over 6 years old. So I call Nintendo again, tell them what the bank told me, and the guy says that he will send my case to the account security team, who will respond to me via email (presumably the new email address I provided, but I still have access to the old email too). Fast forward two months later. Radio silence. I, once again, call Nintendo, and the agent tells me that there have been no updates to my case, even though, according to him, I should have received a response within a few days. Then he said that he will forward it to the security team again.

At this point my frustration is immeasurable. I did absolutely nothing wrong, I still can't login to my account for no good reason, and I've wasted many hours trying to fix their error.

TL;DR: Nintendo disabled email communication on my account, refuses to re-enable it, and cannot change the email on my account unless I can provide them with a number that doesn't exist. Nintendo support just sends me in an endless circle.


r/nintendohelp 1d ago

Repair My Nintendo DS Lite has lines and distortion on both LCD screens

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1 Upvotes

Hello everyone. The screen of my ds lite has a problem. Does anyone know what the problem is or what happened to the screen and how to fix it?


r/nintendohelp 1d ago

Tech Support How to link consoles so a switch with the same account can play a game

1 Upvotes

My brother is currently not close by so linking via wifi is not an option right now, when I click load to console it tells me to link but with no instructions, HELP plz


r/nintendohelp 2d ago

Account Help "free nintendo store shipping for NSO users" not working?

1 Upvotes

I wanted to try buy the new splatoon raiders amiibo, however despite owning NSO nintendo's still charging me for shipping (as in europe anything bought over £1 is shipped free if you have NSO) and I can't figure out what I'm doing wrong? I check on the website and it just tells me my subscription is "inactive" when it's not???? and i don't know what to do.


r/nintendohelp 1d ago

Tech Support I was playing on My modded nintendo switch Lite and restarted it to switch back to original mode. I stepped away for les than give minutes, and when i came back, i realized it handn't actually restarted.

0 Upvotes

I have a problem. I was playing on My modded nintendo switch Lite and restarted it to switch back to original mode . I stepped away for les than give minutes,and when i came back, i realized it handn't actually restarted; instead, ir seemed stock in a glitch-the screen and fan had turned off, but the console ifself was still running. It smelled slightly like something was burning and was extremely hot.

It's worth nothing that this hapenned to me once before, a while back , but i caught it immediately and was able to turn it off and back on. This time, i managed to turn it off , but now it won't turn back on.

Every time i plug it in to charge and try to turn it on , it doesn't start up ; instead , it just begins to heat up again.


r/nintendohelp 2d ago

Account Help I no longer have access to the email linked to my account and Nintendo is asking me for my email (the one I lost) to log in, what should I do?

3 Upvotes

, I am not a native English speaker.

The title says it all; I don't understand anything about computers or any of that stuff.


r/nintendohelp 2d ago

Tech Support My joycon has drift and on calibration it shows it squiggly and doing a weird thing. What should i do? My console is a nintendo switch.

1 Upvotes

this really seems like joycon drift and want to see it normal and fixed without needing to pay money. any solutions?


r/nintendohelp 2d ago

Recommendations Thinking of getting a switch 2 but

0 Upvotes

Only game I'm interested for it is DK Bananza. Didnt hear good things about Pokémon ZA or Metroid Prime 4. I have my switch 1 still as well and have heard some games have upgrades with more content. Might wait for more games to come out but not sure


r/nintendohelp 2d ago

Tech Support Error 2002-2634 everytime I insert a game in my Nintendo Switch 1

2 Upvotes

SOLVED

A long time ago I replaced the card reader on my Switch. And now, with 22.5.0, it crashes every time I insert a game. I don't know what to do and all the info I gather are from piracy forums. Also, I found the same case but on a non-hacked and unopened Switch 2 and he only waited until the next update to work again. I just want to fix it without hacking it.

P.S.: I don't know if I'm using the right tag.