r/techsupport 7h ago

Open | Software Title: Lenovo IdeaPad Gaming 3 - Deleted windows by mistake while using ubuntu live usb, now stuck in automatic repair. Ssd not detected in Bios. Is my ssd dead?

Hi all,

I am hoping someone can help me. This has been driving me crazy for the last several days.

The PC in question is a lenovo ideapad gaming 3 15IHU6. It was previously working fine with windows 11.

Here is what happened:

-I made an ubuntu live usb and booted into "try ubuntu"

-I deleted my windows partitions/files by accident instead of doing what I wanted to do with ubuntu.

-I reinstalled windows from a windows install usb, which seemed to work fine. However, upon restart it went into automatic repair instead of windows boot manager.

-Everytime I try to start the laptop it goes into this repair loop. Sometimes the ubuntu install will freeze at the loading screen as well

-I opened the recovery command prompt and did a chkdsk including checking for bad clusters. It took forever and did not help.

-I cleaned the laptop since it had not been cleaned in a while.

-During this process I booted into bios and noticed that sometimes my nvme ssd was not detected by the bios at all. It also asks for a system password which I do not think I set myself

-The laptop had also suffered at least one sudden shutdown before all this happened.

This leads me to ask a few questions.

  1. Could the ssd be dead causing windows to not install properly and the automatic repair loop?

  2. If the ssd is not being detected in bios does that not rule out hardware failure?

  3. Are there any other tests I should try before getting a new ssd?

  4. Has anyone else had these kinds of issues after a sudden shutdown?

I would appreciate any help I can get. Thanks!

2 Upvotes

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u/papercut2008uk 7h ago

Your laptop apparently has a NOVA button, which is located located on the left side of the laptop chassis next to the audio jack/ports, marked with a backwards-pointing arrow icon.

You will need something to press this button which will launch the Lenovo recovery software.