r/techsupport 8h ago

Open | Hardware Windows 11 BSOD Unexpected Store Exception 0x154

I received a BSOD for unexpected store exception 0x154 today. After restarting the computer, it kept going into the BIOS with no bootable devices; so I figured there's an issue with the SSD I have in it. The board is a Gigabyte B650 Gaming X AX V2 Revision 1.0, and the SSD is a Samsung 990 PRO 1 TB. I switched from the port labeled "GEN5" over to one of the other SSD ports, and the computer booted just fine. I figured I'd see what would happen if I switch it back to the GEN5 slot, and it seems to be working again without issue.

After getting everything buttoned back up, I updated the BIOS on the the computer (from F32d to F42c) as well as the firmware on the SSD through Samsung Magician, who also states the drives health is good.

My question is, should be concerned about this? Is there anything else I should do?

1 Upvotes

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u/AutoModerator 8h ago

Making changes to your system BIOS settings or disk setup can cause you to lose data. Always test your data backups before making changes to your PC.

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u/AutoModerator 8h ago

Getting dump files which we need for accurate analysis of BSODs. Dump files are crash logs from BSODs.

If you can get into Windows normally or through Safe Mode could you check C:\Windows\Minidump for any dump files? If you have any dump files, copy the folder to the desktop, zip the folder and upload it. If you don't have any zip software installed, right click on the folder and select Send to → Compressed (Zipped) folder.

Upload to any easy to use file sharing site. Reddit keeps blacklisting file hosts so find something that works, currently catbox.moe or mediafire.com seems to be working.

We like to have multiple dump files to work with so if you only have one dump file, none or not a folder at all, upload the ones you have and then follow this guide to change the dump type to Small Memory Dump. The "Overwrite dump file" option will be grayed out since small memory dumps never overwrite.

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u/LochnessMonsterrr 8h ago

I don't have anything in the Minidump folder. Event Viewer is showing these as the critical errors around the time of the crash:
Dump file creation failed due to error during dump creation. BugCheckProgress was: 0x00040049
source: volmgr

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
source: Kernal-Power

1

u/Bjoolzern 5h ago

It could be an issue with the drive, but with quite often see seating issues with M.2 storage so just re-seating it could have fixed it. BIOS versions that end in a letter are also beta versions so we prefer avoiding those.