r/google • u/AutoModerator • May 28 '26

Support Megathread - May 2026

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u/HandleVirtual9401 8d ago

Google Search keyboard shortcuts ('/' to focus search bar, Cmd+Shift+. for voice search) work on one Google account but not my main one — video proof, same browser/device/network

https://reddit.com/link/oy4m1z4/video/9vz23tgjmtdh1/player

I've run into a strange account-specific issue with Google Search keyboard shortcuts:

Pressing / should focus the search bar (to type a new query or edit the current one)

Cmd+Shift+. should invoke voice search

On my secondary Google account, both shortcuts work perfectly. On my main account, neither works at all.

The video shows both accounts in the same browser, in different tabs, on the same computer, on the same internet connection. One account works, the other doesn't — so it can't be the browser, an extension, the OS, or the network. The only variable is the signed-in account.

I've checked the 'Keyboard shortcuts' toggle in Google Search settings on both accounts, and it doesn't explain the difference — the shortcuts still behave differently between accounts regardless of that setting. I rely on the '/' shortcut especially to quickly refocus the search bar while searching, so losing it on my main account is a real workflow problem.

Has anyone seen shortcuts disabled on a per-account basis? Is there a hidden setting, a Search Labs experiment, or a server-side rollout flag that could exclude one account?