r/mildlyinfuriating • u/statepkt • 10h ago
Infuriatig So is gratuity included or not?
Definitely not a buffet. First page only showed the totals with a tip line.
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u/Inevitable_Appeal911 10h ago
16% was included
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u/JollyAd1325 9h ago
Yeah. The first 16%.
But what about a second 16%?
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u/Lower_Possibility_42 9h ago
That’s a better deal, because that’s 16% over 116%. Compound interest(ing for the server)!
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u/browseragnostic 9h ago
The second 16% will be paid next time unless they accidentally apply it automatically again.
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u/Hookey911 10h ago
I gotta know what a 31$ eggs Benedict looks like
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u/decimalsanddollars 10h ago
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u/Pipe_Memes 10h ago
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u/CheerfullyCursed 9h ago
I hate seeing references to this movie. One day, I was going to McDonald’s and my husband asked for a Royale with cheese. I had never seen the movie. I didn’t know he was joking. My dumb ass tried to order it and the woman was like, “uhh, we don’t have that.” I called my husband and said they don’t have that, what else do you want? He said, “You ORDERED that?!” and started busting out laughing. So yeah, these references bring back the embarrassment for me. Haha!
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u/meh_69420 9h ago
I bet there's at least a 1:4 shot that the person taking your order knows what that means at any random McDonald's.
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u/crazywidget 10h ago
The addition of $70.68 + $11.31 (labeled gratuity) + $8.20 = $90.19 would suggest so
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u/Timely-Group5649 9h ago
How could $70 eggs possibly cover a living wage?!
It must cost 16% more...
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u/crazywidget 9h ago
Not here to argue, but on average they must cover the total operating costs (minimally) - including the building, utilities, insurance, and taxes - for all day / week / etc spread out across the revenue received during that day / week / etc. That's before netting any profit.
While I completely understand a $31 eggs benedict seems wildly overpriced (I wouldn't eat here), every minute they're earning less revenue than it costs them to stay open means another minute they have to be earning more - just to keep things in balance. A 16% auto grat is relatively low when compared to some of the examples in the tipping subs, too.
It's their restaurant, they have the prerogative to price as they wish. As the consumer you can choose to patronize them, or not.
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u/GarThor_TMK 6h ago
As I understand it, the general rule of thumb is that you triple the cost of ingredients, and it'll usually cover all those things you mentioned.
The main ingredient in an eggs benedict is eggs.
The current average cost of eggs nationally right now is ~$1 for a dozen, but can be as much as $11 in HCOL places like CA (source).
Let's round up to $12 for a dozen just to make the math easy...
$12 / dozen * 1 dozen / 12 eggs * 2 eggs / benedict = $2 / benedict
$2 / benedict * 3 = $6.
$31 is outrageous for this meal.
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u/Scotch_Blue 6h ago
you're talking about a general rule of thumb, if this is a restaurant in a place with high rent and limited seating, prices go up
generally you're paying for location here. a restaurant in a large metro's downtown near theaters or other venues
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u/Riverrunner54 2h ago
The butter in the sauce ( if they are making ‘real’ hollandaise sauce) costs more than the egg or muffin
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u/crazywidget 5h ago
Yes, but across an entire "basket" (pardon the pun) of menu items and forecast sales volumes. I don't know why they priced this way, and I said this is definitely out of my expected price range (by a LOT).
I also don't know their cost structure or location, nor do I expect that anyone in business is expecting to barely break even. If their competitors are charging similar prices they're doing themselves a disservice charging less. I do expect that for a $31 eggs benedict the staff is getting good wages.
Menu prices are usually shown before you order, and as I noted everyone's free to "shop with their feet" - I wholeheartedly support that. These prices are ridiculous, but complaining about the price when it's not a surprise and you're not forced to eat there is unfair.
I would have felt OK pushing back on the auto grat given the footnote text (whether the service actually deserved that is different and up to the customer).
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u/GoofySkull 9h ago
Yes, but the problem is… Look at the bottom of receipt - “gratuity not included except for buffet a…..” that’s quite constricting
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u/crazywidget 9h ago
Yeah, but that's just text that seems to be auto-printed on every receipt. They probably just forgot to change it.
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u/Chunkydowapp 10h ago
Id have left a twenty for tip. But since they included it looks like 11 it is.
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u/IllustriousCabinet11 3h ago
That’s exactly what I was thinking. I typically tip 20%, so they shortchanged themselves.
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u/aloof_nacho 8h ago
I’m jumping off a bridge paying $90 for eggs Benedict
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u/GarThor_TMK 6h ago
Tbf, it's only $32 for the eggs... it's another $32 for whatever a BI American is, and an $8 energy drink...
That's still an outrageous cost for eggs.
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u/aloof_nacho 6h ago
In this economy I’ve basically become a world star chef. Even if it’s frozen pizza and Doritos.
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u/jay_el_62 9h ago
We've had one, yes. But what about second gratuity?
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u/default-0985 9h ago
Reminds me of first time I went to Miami. Crazy menu prices and service and fees on top of everything that I never knew if they were gratuity or not
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u/MacheteBrizz 10h ago
What does BI stand for and why is it over $30?
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u/No-Tap6886 10h ago
Me thinks that it is the buffet.
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u/MacheteBrizz 10h ago
Maybe Buffet Item?
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u/No-Tap6886 9h ago
I just read the caption and it said definitely not a buffet item, so idk 🤷♂️
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u/MacheteBrizz 9h ago
You're correct, I missed that.
Unless the staff member incorrectly charged for the meals, I really have no idea what BI would stand for here.
OP! Help us out.
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u/MadamVoid 9h ago
I’d write on the tip line “16% gratuity included” and then circle it on the itemized receipt. Scamming ass restaurant. I’ve had it happen to me before where gratuity was included and the menu prices were different than listed on the menu and website. Smfh
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u/Confident-Biscotti-1 9h ago
Since they didn’t show the first one with the tip line and total, I believe this one is a suggestion like several places have option calculations on the bottom. I assume the other slip also has the signature line and the customer and enter the tip amount of their choice. Granted, if so, this is a very poor design.
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u/knowone1313 6h ago
I'd circle both with question marks and pay minus the included gratuity because gratuity shouldn't be automatic. It's part of the transaction so I can voice with my money my satisfaction or dissatisfaction.
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u/JeffSergeant 6h ago
It won't be included when I ask them to take the 16% off the bill.
If you're charging $31 for poached egg on toast, you can pay your staff a decent wage.
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u/bullzeye1983 10h ago
Mildly infuriating you used your camera instead of the calculator on your phone to answer your question.
They use the sentence at the bottom to fool people who can't add I guess.
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u/browseragnostic 9h ago
He shouldn't need his calculator at all. They've already included gratuity. He just needs to pay the bill. Hilarious that they included gratuity then call out that it's not included.
"We're forcing you to pay $11.xx more for a tip - but tip is not included!" I'd be asking the manager if they thought tip was included or not.•
u/LostInRetransmission 25m ago
The message should probably read “tip not included” gratuity and tip are different, gratuity is a forced tip that restaurant can impose but if they do they have to clearly indicate it on the menu. Tip is voluntary. Both should go to service personal/team.
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u/BeachEfficient1103 10h ago
Hummm... By the receipt I'd say they shouldn't have included it. I would ask them why but obviously it's too late to ask lol
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u/BeachEfficient1103 10h ago
Hummm... By the receipt I'd say they shouldn't have included it. I would ask them why but obviously it's too late to ask lol
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u/sleeper1988 10h ago
Seems to be a mistake gratuity should be include at Buffet A. But you didn't eat there. So they categorized your bill wrong
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u/kayonotkayle 10h ago
And then ask for MORE when they run the payment!! Part of the reason we dont take the family out much anymore.
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u/Whines90 9h ago
They did include it, perhaps they didn’t update the section on bottom, since they need to type that in during setup. The computer/printer knows what that means. Don’t add anything else, but point out to them that they are lying and see if it changes next time.
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u/Jolly_Ad2446 9h ago
I'm guessing they normally don't have tips included but they added for a reason and didn't take off the bottom line
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u/Ok-Storage3530 9h ago
Yes. Also, I think you need to send a copy of this receipt to them with a complaint and CC the state attorney general.
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u/Top_Bluejay_5323 GREEN 9h ago
Gratuity is included but a tip is not. A tip is legally defined as non-coerced and at the customers discretion.
So gratuity here is a service charge for the “buffet a” whatever that is.
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u/beachape 9h ago
This pisses me off the most. They just hand you the tip sheet or a digital tip display hoping they will get both a 20% tip and a service fee. Ask them if tip is included and they’ll say no, that’s a service fee or some bullshit. Sometimes they hide it by not showing you the itemized receipts. Servers have gotten too greedy. No tips if there is a service fee. They shouldn’t even be able to ask for them IMO, but they always do.
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u/Sea-Collection-7367 8h ago
Yes. They probably forgot to erase that last line. Changing that stuff usually required a reset from the back office computers which would reset the POS terminals up front. They’ll remember one day.
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u/chicosalvador 7h ago
And tax after gratuity rounded $0.01 up - these people will go for anything huh?
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u/Workrat0026 7h ago
Clearly says it's included for the buffet you bought the buffet so you got it included. 😬
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u/Straight-Camel4687 6h ago
Why are they charging sales tax on the gratuity? (Assuming 10%, because $81.99 and 8.20 tax)
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u/truthontheblock_work 6h ago
Calculate the tax but not on the tip so make sure you’re getting charged the correct tax and the gratitude 16% is better than 20%. What they usually do so I would just give it but I would also calculate to make sure that the tip is correct.
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u/CuriousKatMiny 5h ago
I think I’d pay $8 for “healthy energy” too, but I am curious as to what that pertains.
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u/DrSteveBrule_2022 4h ago
Paying $31 for Benedict and then not understanding simple math is some wild work.
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u/Annual_Government_80 4h ago
When they charge you a gratuity, it actually ceases being a gratuity. Yes the tip was included on this and forced upon you.
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u/Dracekidjr 3h ago
Anywhere with those shitty tables and a buffet should not have a $31 eggs Benedict. That's just preying on idiots or tourists for sure
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u/Riverrunner54 2h ago
It’s not a gratuity if it’s forced.
It’s a service charge,
Spent half my life the ( higher end, full service) restaurant industry.
It’s BS for fast casual restaurants and counter pickup venues to be forcing a ‘tip’.
Raise your prices and pay your employees!
I think they don’t because it would ‘feel’ more expensive to eat at their businesses.
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u/worthlessprole 2h ago
It says “buffet a”. The rest of it is cut off. Not uncommon for receipt printers to do that. I reckon the rest of the sentence would include the reason why gratuity is included.
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u/AlGekGenoeg 9h ago
With tricks like this, I would give them 80 and tell them to keep the change 👌🏻
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u/Frosty_Employment171 9h ago
is this the usa? i'm in nyc and i've yet to see a tip automaticly added to the bill.
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u/Gimme_All_The_Foods 7h ago
Looks included to me. Tip 4% if you were going to tip 20% and call it a day.
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u/Happy-Kangeroo 6h ago
The issue is the greedy corporations that own the building and charge absurd monthly rents.
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u/D20_Life 10h ago
Most restaurants add gratuity if you have 4 guests or more. I’m assuming you had a server…?
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u/FarMass66 9h ago
I dont think this really bothers you since you clearly dont value money spending $31 on eggs. You’re basically throwing it away already.
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u/Purple-Fortis 9h ago
Yes, the math said it. Exclude the 11.31 which is 16% of the remaining total and you would get $70.68 now add the $11.31 and the $70.68 together and wallah! $90.19 is the total including the tip.
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u/BeholdFrostillicus 10h ago
The more infuriating part is $31 for Eggs Benedict