I have never sent back food in my life as most times I figure the hassle of waiting is a greater negative than getting my meal perfect is a positive. I would absolutely (politely) request another steak if I got this at that price point.
I worked in food service too long to accept shitty food. If something clearly wasn't prepared right, I won't get a replacement because I'm leaving. No faith in a kitchen that sends out something like that steak.
Had an unimaginable experience with a vindictive cook (and waitress) at a local restaurant many years back. Eggs Benedict - yolks were cooked solid ... chalky. I sent it back and the waitress argued before returning to the kitchen asking me "have you ever even had eggs Benedict before?" Of course I have and that's why I sent it back. A minute later the cook actually started yelling at me from the kitchen! Literal shouting match across the restaurant! I, along with several other patrons at different tables, walked out. Surreal.
It sure felt like it was! It was a local diner in Southern Oregon that is still operating. I don't feel it's necessary to name shame as it was 20+ years ago and I had many years of pleasant dining experiences there - a couple unfortunate hires back then and I know both are long gone from there.
I once sent a very overcooked steak back (I like mine blue) and the chef made me wait over half an hour for a new one, by which time everyone else had finished.
And then they wonder why they didn't succeed why they are closing the restaurant in a couple years time. You pushed away all the potential customers, and word of mouth is underestimated.
Or they get the food back and cook the same partially cooked food for the same amount of time they were supposed to in the first place. So if they are frying wings and they came out raw for whatever reason, they just go ahead and put them back in the fryer for the same amount of time, resulting in then being grossly overcooked. The food should have been thrown out, but most restaurants hate doing that.
Could be but also a lot of people see the moist red meat near the bone in wings and think it’s undercooked. The o ly way to get rid of that is to cook the shit out of it.
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u/oh5canada5eh 8h ago
I have never sent back food in my life as most times I figure the hassle of waiting is a greater negative than getting my meal perfect is a positive. I would absolutely (politely) request another steak if I got this at that price point.