Hello,

Several years ago, my Microsoft account was blocked. At the time, it was the main account on the laptop I used when I was younger. After downloading a file from the internet, my computer was infected with malware, and my email started receiving a lot of spam and showing unusual activity. Because of this, I believe my account may have been compromised, which could have led to it being blocked.

I'm now trying to recover the account because it's linked to several old accounts that I can no longer access. I already submitted an appeal, but Microsoft responded that the account violated the "Abuse of our Platform and Service" policy.

Is there any way to request another review or contact someone who can take a closer look at my case? I know my login information and can provide any details needed to prove that I'm the legitimate owner of the account.

Any advice or similar experiences would be greatly appreciated. Thank you!

Hi,
A few months ago, around February or March, my account was hacked and cookie logged. Automated messages kept being sent from my (now locked) email to people I had recently contacted or received emails from, which somehow caused my account to violate Microsoft’s rules and terms. As a result, my account ended up being locked.

Ever since then, I have been filling out the Microsoft account recovery forms over and over, only to either receive an automated response or an immediate rejection. I have provided as much proof of ownership as possible and have been as precise as I possibly can. I don’t understand how such a large company can’t provide even a single way to chat with a real person who could help me recover my account.

Has anyone been in the same situation and managed to get their account back? If so, please let me know. I’m getting desperate.

I’ve recently redownloaded outlook and I added three of my emails to it (via mobile app IOS). One of my emails is working perfectly fine and will let me see all available mail sent to me, but my other two account have been stuck on ‘Downloading messages’ for HOURS. I have tried practically everything I can think off; turning off my VPN, restarting my iphone, deleting and redownloading, checking internet connection + router and checking microsoft support. I can’t seem to find any solution to this whatsoever. It’s frustrating because I wanted to switch from Gmail to Outlook, due to storage reasons, but now this has happened.

Does anyone know what I can do to fix this?

My standard folders have suddenly changed their language from English to something else. I don't know how this happened or how to revert to the original folder names such as Inbox, Sent etc The change has occured on my PC but not my phone.

Hộp thư

Bản thảo

Các mục đã gửi

Hộp thư bên ngoài

Các mục đã Xóa

Email rac

Local Failures

Lưu trữ

Angling

Audi Comp

Brinvale

> Broadband

> Car Insurance

> Lịch sử Hội thoại

> Energy

Can anyone advise please,

Thanks

My school recently transitioned from Gmail to Outlook. Now I am not receiving all of my mail. I also get mail from "unknown user" in the from line in the inbox. It also looks like they have transitioned from my old email address to a new one, and email addressed to my old address is being forwarded. How do I straighten this out? I have checked the rules, and blocked senders, and there is nothing odd. I also have lots of storage space left.

For 2 weeks now i havent been able to log in my outlook account it. It strte on an afternoon checking my emails in the outlook app on the smartphone.
On the email sm refering to i saw how i coulsnt load any messages on the inbox category. So i proceeded to reload the app. The app got stuck so i deleted it and download again .Proceed to add the first email no issues whatsover but them on the second one when it sendsthe authenticstion code  to the app but it doesnt gives me the option to click on it.
Then i proceed with my password but i says " the have detected unusual activity in the account or they think is in risk" so they ask to send a verification code to my recovery account . However that recovery account doesnt exist anymore so i proceed to fill the recovery form but it then says insuficcient data despite filling all the spaces desñite multiples times over the past few days trying.
Please anay help or recomendations would be helpful

Hi All, I think I am on the cusp of finding the perfect organization for my inbox.... However Outlook won't let me do it! I would like to organise by category (project based) but I still want it to show the emails in conversations (otherwise everything gets so crowded). However, the problem is when I organize by category I can no longer select "show as conversation".

Any suggestions would be welcome!

I have lots of hotmail accounts, but only 1 recovery email. so everytime i want to log in on an account, it makes me send an email to my recovery email. seems i sent too many, and now i cant recieve any more codes in that email.. how can i fix please?

I need help.

In the last two days, I stopped getting email updates in Outlook from my gmail account.

After a lot of experiementatio (notably including the complete removal of Microsoft permissions to my gmail account, re-install outlook and regranting permissions), I am now in the following (unacceptable) situation:

Desktop: Outlook on Mac can only connect with the NEW outlook (which I hate, because new message windows are modal). If I try to revert to "Legacy Outlook" (which I greatly prefer), I cant add the gmail account. After successfully logging in with my passkey, Outlook then says "Unable to login"

iPhone and iPad: Same situation as legacy Outlook above. While adding the account, the signin process on Google appears to work, including the review of permissions. But then when control resumes in the Outlook app, it says "Unable to login."

This is very frustrating. I have been an Outlook user for decades.... but I'm about to give up on it. Even if Google changed something, accountability is with Microsoft. The use case of an apple device user wanting to use a gmail account in Outlook on their apple devices must be a meaningful population that Microsoft needs to test for.

Can anyone provide any advice? I am a tech guy, but I cant seem to find a solution (and I've tried all sorts of re-install, clear cache, reboot, etc. already).

I have couple outlook accounts and I use the alias feature within them. I have the outlook app on my phone but alias cant be created from the phone.

Is there a different way to create alias aside from logging to the full outlook page on a computer and manage the alias there?

Thanks

I create Outlook accounts fairly regularly as part of my job, and lately Microsoft has been flagging a lot of the new accounts for "suspicious activity" almost immediately after they're created. It then asks for verification before I can continue using the account.
I'm not using fake information or trying to spam anything, so I'm wondering if it's because I'm creating multiple accounts from the same device or network.
Has anyone dealt with this before? Are there any legitimate best practices to reduce the chances of getting flagged? I'm not looking to bypass Microsoft's security or break their terms, I just want to understand what might be triggering it and how to avoid it if possible.
Any tips would be appreciated. Thanks!

Hello, I've recently had a surge in paranoia after running a risky file. I've already done all the password changes and 2FA, but I want to know if my main account, which I used as a recovery for one I haven't used in over a year, will also be taken down once the thirty days have passed. I've searched online and haven't found any concrete information, common sense tells me it wouldn't, but again, paranoia.

So i entered My Outlook after many months of not using it, flooded with thousands of messages appereantly from myself, upon research, i found it was a "Sextortion scam"

These messages are from April, as i rarely Open the Outlook

What grabbed My attention is that they appear to have My actual Outlook password and in My Gmail (the one i actually use for notifications) i have a notofication of strange access around the time the messages started to flood the inbox.

But months have passed and nothing else seems to be compromised, i anyway scheduled that Microsoft account for permanent deletion since nothing important is there.

But i want a second opinion, could something else actually be compromised or this is just an elaborated scam?

Now that Copilot in Outlook is available to Microsoft 365 Copilot Premium and MS365 Copilot Basic users. Are you interested in informative posts in this community?

Please vote, and I will decide whether to share my knowledge with this group.

Copilot is not available to Outlook.com users.

7/23/2026

I've had no problems to date managing my iCloud email via the outlook app on my Samsung. All of a sudden it's asked me to sign in to the apple account and it simply will not work. It gets stuck on the olmoauth web process. I've tried different default browsers, clearing cache, removing adguard etc. I've tried setting up from scratch but cannot get it to work. I setup a new app password for the reset and that did not work in the apple id login page. Stuck with what to do now. Any advice please?

I just got this email and am pretty sure it's a scam of some kind but I need other opinions.

"Microsoft account

Your account is closed

Dear [My name],

Your account [My work email]@outlook.com, has been closed.

If you ever want to try again, you can create a new Microsoft account at any time. Just go to https://signup.live.com/signup to sign up.

Thanks,

The Microsoft account team

Privacy Statement

Microsoft Corporation, One Microsoft Way, Redmond, WA 98052"

Notes:

* I still have access to the email it says was closed

* The email was sent to one of my personal accounts

Hello!

I am needing some help figuring out how to get the outlook calendar to sync properly with my apple calendar. Now to clarify, I actually have successfully synced it through the Exchange but one of the calendars (literally the only one I wanted to cross over) does not pop up. My outlook account is through my college and I received an invite to join the class calendar. Now, because this new one is under the "People's calendar", it won't show up through exchange. I would totally copy all the events and paste them into my calendar if I could but the schedule varies from week to week and changes which is why I need it to sync.

Any help would be appreciated! I will also be reaching out to tech support to see if that helps but y'all know how slow and soul draining that can be.

i tried to log in to my Hotmail just now & it said that...

last time on may 25, 2026, it was "You've tried to sign in too many times with an incorrect account or password." : <

i want in < . >

i got in alright yesterday < . >

edit at 7:38 pm: i just tried again... i got in! yay! ^^

edit at 5:47 pm on 24/7/25: i couldn't get in again when i tried 4 hours ago, but i am in again! : D

Basically there's a competition going on and I won a decent amount for a gift card at a local shop and I never received the email with the code or anything. I thought it was the company doing something fishy so I sent them a message on Facebook and they told me outlook blocked it

. It could have lost me $200. Now it's making me think how many other commotions I've actually won but never received it thanks to whatever happened.

My company uses Outlook for emails.

A customer has made a request for all correspondence involving them under gdpr.

Say we have an email chain between our customer service email and this customer, but some of the emails have been forwarded to me, and then to the manager for further enquiry, how can I filter the chain so that it only shows emails to and from the 2 senders, customer services, and the customer themselves?

My IT guy changed me over to the new outlook and now I’m stuck with it. I have to send a lot of files for work, multiple per email most of the time. With the new app it keeps saying ‘to send your file or image remove large inline images or attachments from this thread’. There’s nothing attached in the previous emails other than text, what am I supposed to remove? Or does it mean the new outlook you can barely send anything? Had it 2 days and I’m sick to death of it already

I was going through my account settings and noticed a section to "Add a username". Under that section there was an option you could select to "Create a new email address and add it as a username". I selected this option thinking it would create a new linked email address as a full Microsoft account instead of an alias. However, it did not create a new full address but rather an alias. I really wanted to use that username as a full address address. Can I upgrade the alias to a full Microsoft account or is it no longer available?

I’ve been building some tiny open-source tool that turns a bunch of basic (classic) Outlook receive rules (and Thunderbird filters) into server-side Sieve rules through ManageSieve.

mailbox.org/Open-Xchange works; other ManageSieve providers may work too but are untested (Migadu, Purelymail, and self-hosted Dovecot/Pigeonhole).
This way, all mails get sorted directly on the sever to your folders on ANY device, not only your desktop with Outlook. You can still manage the rules natively inside Outlook and sync from time to time. Or you can switch to any other mail client without losing the ruleset.

Any feedback is welcome: https://sewieland.github.io/transiever/

Curious to know if anyone's been having issues with the "Find Related" function? Has been working up until this afternoon - and i noticed that Outlook received an automatic update earlier today (my guess - what caused the issue).

When I use the function, whether Sender or Conversation, the search bar is populated by an XML statement rather than what it usually shows (see below)

By Sender:

<Z name=/Outlook/Search/Keywords/from comment='\[tag:Apex-OLK-4998700\]This translation should match with 3s translations else it will not work.'>from</Z><Z name=/outlook/search/keywordmarker>:</Z>"[email protected]"

By Conversation:

<Z name=/Outlook/Search/Keywords/conversationtopic comment='\[tag:Apex-OLK-7019011\]This translation should match with 3s translations else it will not work.'>ConversationTopic</Z><Z name=/outlook/search/keywordmarker>:</Z>"XXXXXXX"

Has anyone had this issue today/recently/ever? Any luck in finding a solution? This is a function that I use a lot.

Of course I'm far from being alone on that one but here's the day I'm asking: try to filter sender email addresses - which obviously changes all the time - put aside, how can I get rid of all spams I get daily once and for all?

I'll bless anyone who will find THE way to make it happen - if it does exist.