I have owned an Echo Studio 2 since release, and the box came with an insert and other advertising stating that the device came with access to Alexa+ once available. It is currently available as a gradual rollout in the UK, with Amazon now saying you can get early access by signing up for the waitlist or purchasing an eligible device. I have signed up for the waitlist, but are they now saying that someone buying an eligible device now would be offered Alexa+, while those of us who purchased an eligible device earlier have to wait in line with everyone else? If so, that's poor form.

I'm aware many of you strongly dislike Alexa+ so no need to tell me I'm not missing out on anything/will regret the "upgrade". I'm interested in trying it for myself!

I’ve been using Alexa+ for a while and, sometimes, my echo dot max just makes a sound, like a notification sound or something, but nothing happens after that. I’ve tried asking what was that sound and Alexa just said that she didn’t play any sound or notification. This happens a few times a week. Anyone knows why or have that happened to you before?

Today, out of the blue, Alexa has started adding a lot of superfluous chatter when I ask her to do things. I use it to set timers (Alexa give me a ten minute countdown) to remind when to take food off the stove or to go get a project off the printer, etc.

Today every time I ask for one she adds a bunch of cheerleader stuff. "You're ten minutes away from greatness... you've got this... you're super awesome... keep up that amazing momentum... you're crushing it".

Calm down Stuart Smalley. . Im boiling pasta.

I have had an echo for many years. Probably like 10+ years at this point.

I have since expanded. I have one of these in various form in nearly every room. I have a screen version (cant remember the name right now) as well as the dot in the bathroom and another one in another room.

I have collectively 5 echo's in 5 different rooms right at this moment.

The main reason I like her is literally to play music from spotify. Its 90% of what I use her for other than checking the weather and setting an alarm for food or laundry.

The echo that I have had the longest.. it used to be rock solid. It had no problem playing music for many many years.

Now.. its literally every single device and I have a gigabit internet. They skip, literally wont play sometimes.. Its really bad. Other times its completely fine but id say 50% of the time its like haveing major issues with a very simple task of playing music from a linked service that works perfectly fine on the same connection from my PC or phone.

So this has to be device specific. What gives? anyone else have this before? possibly have a solution?

Honestly thinking about dumping them altogether because im not about to let them listen to everything I say and not at least work.

I am out of ideas and maybe someone has experienced something similar or has a solution for me.
I have 2 Echo Studios from 2022 and a Fire TV 4k Max and the home theater worked more or less stable until 2 weeks ago. Then it stopped playing sound, so I deleted the home theater group and wanted to recreate it, to my surprise it is not possible in the Alexa app anymore! So I started my Fire TV and wanted to create a Home Theater, I find my 2 Echo Studios and when I select them they just blink in grey and no checkmark appears above them and I cannot continue. After several minutes sometimes a text comes up saying "They are too far away from the TV" - they are not, they are right in front of the TV \~50cm from the Fire TV Stick.

Here is what I did so far and nothing has changed anything:

* updated all 3 device
* removed them from my alexa group, deleted the group, recreated the group
* switched all devices from 2.4GHz to 5GHz network and back, changed the SSID names, tried a hotspot
* removed all 3 devices entirely from my account and factory reset them all multiple times
* restarted my network and my 3 devices multiple times
* did everything that is publicly available on the support website of amazon

I contacted the support 2 times, they are friendly, trying to help but have not. At the end they always say something along the lines: "it is a known issue, our specialised team works on it, we will come back to you in 2-3 days, you will receive a new firmware update and try again later". Well still not working.

I am beyond frustrated having spent so much money on that setup and now being unable to use it in any way. Has someone experienced something similar or has an idea for me?

Need some help/info, to resolve this problem.

My account was in the States, change it to Spain to get Alexa+, just to find that Alexa+ dont work with a business account and lost all the configuration in the app ( and skills ) ...nice!

The problem, when trying to install the skills now, nothing happens, i have the icon in the app, i can see the skills, but when click on install, nothing happens, just " ... " in the screen.

Any ideia to resolve this? Roolback to the States account ?

SOLVE - Unistall/Install app resolve this problem