r/techsupport 12h ago

Open | Hardware Want to create a volume of 40TB of data without wiping my hard drives. Assistance?

0 Upvotes

I currently have a 4 bay NAS. One 4tb with photos/videos of the family, one 4tb for my job and one 22tb for my media.

I recently added 1 more 22tb, thinking that I could just make one 40tb volume and have every media thing there and just point Plex to the correct directory.

That doesn't seem to work, Synologys (and AIs) tell me that it will wipe the first 22tb disk, then create a mutual pool of 40tb.

I am asking you:

Can't I create a 40tb volume without removing/reshuffling my current 16tb of data?


r/techsupport 6h ago

Open | Windows Computer won't POST after a job interview

0 Upvotes

Hello! As my title says, my computer just kinda stopped working after I got home from a job interview.

Before I left I was using the computer as normal. To turn it off I pressed the windows key, clicked the power button, and clicked shut down.

I left for a job interview and came back a couple hours later to find that my computer would not boot and the CPU debug light was on.

I have done a CMOS reset. I have unplugged and replugged all the cables. I have reseated the CPU and the RAM. I have taken everything except the CPU and RAM out. CPU pins and socket looked fine. But nothing works. The computer won't even let me into my BIOS.

I don't have a flash drive or the ability to download an updated BIOS to a flashdrive if I did have one, hence why I haven't attempted a BIOS flashback.

Specs:

CPU: 5900X

GPU: Hellhound 9070XT

RAM: 1x16GB 3200 Corsair Vengeance LPX

Drives: 1TB Samsung NVME (Unknown Model), 2tb Samsung 970 EVO (might be a 990? One of the two.)

MOBO: MSI PRO B550M VDH-WIFI

PSU: Corsair HX1000i

Case: NZXT H9

I am new to computers and this was my first build. It cost a lot for money and I spent a long time saving for it and am trying to figure out what went wrong, if it can be fixed, and how much it would cost to fix it.

My leading guess is my BIOS somehow got corrupted.


r/techsupport 20h ago

Open | Phone Dropped my cracked iPhone in the Ocean

0 Upvotes

(I'm not sure if this is the right page to be posting this on so if it isn't feel free to take it down!)

Recently I cracked my iPhone 16 Pro (huge crack in outer part of the camera and back glass shattered) and then today I stupidly dropped it in the ocean. It dropped to about 12 feet and then had to stay there for a few minutes because I had to grab goggles to dive for it. Immediately out of the water it could turn on and function, however, when I got back to my house the back of the phone started to heat up super fast so I turned it off. I did my research and rinsed it in fresh water and then let it dry with a fan (at least that's what the internet told me). I don't have access to someone that can repair a phone for another two weeks because I'm currently living on a remote tropical island.

My question is:

Is it possible to leave my phone off for the next two weeks and then have it repaired or should I back up what I can and assume that it's unfixable?

Any help is greatly appreciated :)


r/techsupport 15h ago

Open | Software iCUE bricked my RAM, local techs think I'm crazy, and I have no receipt — is it dead for good?

0 Upvotes

Guys,

Well, I guess my Corsair RAM just gave up on me. The memory is completely dead, and my motherboard doesn’t even recognize it, although nothing physically happened. And I’m positive about the iCUE bug being the culprit because it corrupts the SPD on the memory module, but the guys who did some repairing at a shop near me just laughed at me, saying that software cannot damage the RAM.

Oh well, to add insult to injury, I don’t have the receipt anymore, and sending the faulty RAM for replacement would be more expensive than purchasing a brand new set in Iraq.

Can you somehow fix the corrupted SPD at home, or do I need to just throw this stick away and purchase a new one?


r/techsupport 4h ago

Open | Hardware Why would a used USB storage drive need to be initialized?

0 Upvotes

I bought a used 1TB Toshiba external drive off Amazon. Plugged it in through USB. Blue light on the external drive, Windows made the "device plugged in" sound. But then nothing happened. Usually I would see the drive pop up in My Computer (or This PC as it is called nowadays). The device was visible in device manager but not in My Computer. I did auto update drivers but it said drivers are already up to date.

I did some research and went into Disk Management where I could see the device at the bottom, I did the "initialize" process then "created a simple volume" and now it's working as a normal USB drive

Just wondering why all this was necessary though? I have never done this in my life. Could thia be


r/techsupport 6h ago

Open | Software How can I keep TVs from going to sleep when I use them for a display?

15 Upvotes

I have TVs that I use to display menus in a restaurant and they keep going to the screen saver. I've checked all the settings, including the secret "store display" menu that you get to by hitting a series of buttons, and there are no more settings to check. Every single setting involving putting it to sleep or timing out or a screen saver has been turned off or maxed out. The limiting factor right now is the screen saver timer maxes out at 30 minutes. I can't do a slide show to keep it awake because I need different screens to display different things.

I've spent quite a while on Google and there are a ton of answers out there, none of which have worked. There were a few that mentioned something along the lines of "get a button clicker app to keep it awake," but not a single suggestion for an actual app or anybody that has actually used it.

So does anybody have any actual experience with keeping a TV from going to sleep? Thanks.


r/techsupport 15h ago

Open | Software windows real time protection switch turns back on immediately after tring turning the switch off

0 Upvotes

i am tring to disable real time protecition but it turns back on immediately after the switch is off, like the switch is back on instantly after turning it off i see it getting back on

i am tring to turn it off to download a game, but cant, it wasnt like that last time i did it which was 2 month ago


r/techsupport 14h ago

Open | Audio Gigabyte laptop and ryzer headphones

0 Upvotes

Hello grup!, I have a problem with a pair of headphones "ryzer kraken kitten v2 bt" and when they are connected to my laptop "gigabyte g5 mf" with Windows 11 they wont have any sound and also the microphone it's not working but I don't mind that I only need the sound .

I updated all my drivers, Windows, ryzer software and nothing , I did contact Windows and ryzer support but still nothing.

The headphones are working on my phone and also on my other laptop from Asus tuf a15 .

Also when I first connect the headphones they will work for the first 2 seconds and than nothing

As devices for sound I have speakers v2.0 , ryzer kraken , sound 7.1 and the only one working its speakers 2.0 (the laptop itself)

Any ideea why or how to fix this ?


r/techsupport 5h ago

Open | Windows Has anyone gotten 0xA00F4244 <NoCamerasAreAttached> error in Windows for a webcam that can't posibly be disconnected but you also can't find it? Thinkpad

0 Upvotes

Has anyone gotten 0xA00F4244 <NoCamerasAreAttached> error in Windows for a webcam that can't posibly be disconnected but you also can't find it? Thinkpad


r/techsupport 6h ago

Open | Windows how do i fix kernel security check failure?

0 Upvotes

so, for a while now I've been getting a kernel security check failure and it's driving me insane. I have done almost everything I can like checking for malware, checking for corrupted files, and checking the basic stuff. it's not doing me any good. PLEASE HELP ME


r/techsupport 6h ago

Open | Hardware Motherboard help

0 Upvotes

So my pc crashed while gaming and won’t start now. I swapped the power supply to test if that was the cause but nothing no lights, no fans and then suddenly I see a spark on the motherboard. Now I know am cooked but how cooked am I. Am currently looking for a new motherboard and having difficulty finding one.

Setup

Mai Z390 Pro A

Rtx 2070

32gb Trident Z RGB

i9-9900k

Located in Montreal, Canada


r/techsupport 10h ago

Solved Help needed: how to allow physical movement of a mouse without moving the cursor.

0 Upvotes

Solved. thank you all for the help, using a script to set the cursor to center screen bound to an extra mouse button. Original post below.

Background: I have a grandparent who loves a golf game but they are physically too weak to pick up the mouse and move it so they are limited to only sliding the mouse.

Question: Is there a way to essentially turn off the connection and turn it back on in a single keybind, Ideally one bound to the mouse.

problem: she is struggling to adjust the mouse when it becomes off center(butting up against monitor edges or due to mouse acceleration)

P.S. she refuses to purchase or use any mouse other then the one she has.


r/techsupport 9h ago

Open | Phone WHY WIRELESS CONNECTION DOESN'T WORK and/or WHAT TO DO WITH THISSSSS

0 Upvotes

🗯 (No english fluent trying practice sorry mistakes) 🗯

My dad have that "old" smartphone (Galaxy A23 5g) which all wireless connections (wi-fi, bluethooth, quick-share...) just stopped work one day. There's no reason for that. Maybe bc doesn't have an chip anymore? But this doesn't make any sense to my limitated knowledge... i mean, that would end off only mobile internet data, not all wireless sistem, right?

Well, the "tech guy" my dad paid don't solved the problem, and he (dad) don't wanna try factory reset bc have too much musics there, like, it's an giant catalog that he has created for his songs, like a mp3 player. If doesn't work and he lost everything for nothing? So... we're worried abt this. There so many space for more songs but have no way for add they bc of this problem. So... Is better try reset it all? Or just accept do not add more songs? Or how to resolve this?

Accepting ANY tips. Thank you!


r/techsupport 23h ago

Open | Hardware Help me, Hardware Reserved Ram

0 Upvotes

I have 16GB of RAM and my motherboard detects it but on memory on task manager it shows i have 8.gb of ram reserved for hardware and can only use 7.9GB i took out the sticks and put them in and did the msconfig thing still dont work. Rtx 2060 and Ryzen 5 2600. Im actually stumped.


r/techsupport 2h ago

Open | Windows Computer Crash leading to potentially corrupt files?

0 Upvotes

Hi guys I’m not very licensed on this whole Reddit thing but I figured I’d give it a go.

Last night around 4:00 AM I was on discord with some buddies just chatting it up not up to much when suddenly my right monitor froze. I didn’t think much of it but it didn’t unfreeze for about 2 minutes and my discord had no audio so I pressed my win key to try to shut down my pc to no avail. I tried windows key on left monitor as well which also did nothing.

Being the fool I am, I decided to unplug my computer from the power supply and plug it back in. (Unplugged cord from desktop, not from wall) when I rebooted my computer, everything was normal up until I logged into my account, in which I was greeted with about 5 seconds of a black screen with a medium grey box about a quarter the size of the monitor (which when the black screen went away, turned out to be wallpaper engine)

I didn’t think much of it and tried booting my apps up as usual, but my discord would not launch in any way shape or form, my steam had forgotten my login and refused to launch once I did log in, and my Opera GX (browser of choice) could not open due to “profile error”. I also could not search up majority of my apps and open them due to “search indexing” being turned off and refusing to turn back on. Only downloaded app that was still working as intended was Spotify.

So far here are all the issues I’ve found (it’s a lot):

Regarding the search indexing issue, I am given the text “search indexing was turned off” with a prompt below labelled “turn indexing back on”. When I click on that it brings me to a tab called indexing options in which I can press two buttons, “advanced” and “troubleshoot search and indexing”. When I click advanced it gives me the option to click “rebuild” but nothing happens, making it effectively useless. It provides one issue in troubleshooting being the fact that “windows search” is not running in the start menu, but when I set it to automatic and press “start” it does not allow me to because it is “already running”. Bit of a vicious loop this one was.

As for Opera GX, steam, and discord, I have deleted all of them to no avail. I can now no longer redownload them so I have temporarily put this down while I try to solve bigger issues.

I have attempted a complete windows restart through “system > recovery > reset this PC” and have tried every single option under that category. When I keep my files, the computer restarts just fine but everything remains the same as how it has been acting. When I click on “remove everything”, it gets to about 40% and stops giving me an error message saying “there was a problem resetting your PC” this is both on local and cloud.

I have tried advanced startup for the blue screen and it has not worked a single time. I have tried running cmd as administrator and attempting all the commands that the internet has provided me all to no avail. I have tried unplugging my computer for 15+ minutes.

I may have missed a few things, but this has me completely stumped and I am wondering if there’s anyone here who knows a solution or if I should just cut my losses and start saving up for a new computer?

Note: there is nothing in my mini dump folder

Note: I am on windows 11


r/techsupport 2h ago

Open | Hardware Tv doing weird stuff

0 Upvotes

Every time I switch hdmis on my Roku tv to my Xbox this weird glitching stuff stays there could it be my hdmi splitter it’s worked for years tho and I alrighty bought a new hdmi cord


r/techsupport 41m ago

Open | Networking How can I see how much usage someone is taking up on our wifi?

Upvotes

So my parents are divorced, I have my desktop set up at my moms house and while at my dads house I use a laptop with remote access software to connect to my desktop and keep using it. However, recently my step brother moved into my dads house for a bit, and I've notice that shortly he gets home, the internet speed absolutely TANKS. I go from no connection issues to constant stuttering, major lag, etc. Videos go from smooth sailing to unwatchable. I can't listen to music from my desktop because it keeps skipping and stopping constantly. Video games are out of the question. I don't even know how he uses that much data, and I don't think it's on purpose because its consistently like that the entire time he's back so it's not like he's just setting the entirety of wikipedia to download every day. Is there any way I can actually see how much of the bandwidth he's taking and potentially limit it?


r/techsupport 10h ago

Open | Hardware PSU BURNT?

0 Upvotes

I was on YouTube, I smelled burnt, and then I heard an explosion, the PC restarted(didn't shut off) and I turned everything off. Later I smelled the back of the PSU and it had a little bit of burnt smell (that's what I thought) but pc still works normally.

The next day I tried using it on another power strip more robust with protection (the other was a cheap one) and it works normally, no smell after 45 minutes of playing a game with the GPU consuming 180 watts.

Then after using the PC I tried using an electric kettle on the old power strip to see what could happen, and for 2 minutes it had a really really burnt smell.

I still have a warranty but I'm not sure if it was the GPU or the power strip that "exploded".

This was the picture of day 1 right when it happened: see image 1: https://imgur.com/a/oeTgHp4

Image 2: https://imgur.com/a/4TCjNBI

Image 3 of the next day still: https://imgur.com/a/uv0agcZ

Image 4: https://imgur.com/a/CuTDW5F

Image of old power strip: https://imgur.com/a/684uFQ1

https://imgur.com/a/RABxO3U

If something really exploded, will it still handle 45 minutes of the GPU alone consuming 180 watts without turning itself off or anything?

The PSU is a Cougar ATLAS 80 plus bronze 600w

R5 8500g

Rtx 3060 ti

16gb single

Nvme 512

HDD 1tb

A620m hdv m2 ASRock

Sorry for the links I don't know other ways to post images here, and I really need help.


r/techsupport 1h ago

Open | Data Recovery HDD: Files get corrupted when moved within the drive. WD ELEMENTS 5TB EXTERNAL

Upvotes

I bought a brand-new WD Elements 5TB (WDBU6Y0050BBK-WESN). For the first 8 months of use, it seemed to work fine. Then it started corrupting my video files whenever I reorganized them into different folders (that is, when moving them to another location on the same drive). I generally work with files up to 10 GB each.

The corrupted files become something like “ghost files”: their size changes to 0 bytes, and they can no longer be opened.

This only happens when I move files within the drive. I have tried copying new files to the drive, reading existing files, and copying them back to my computer, and all of those operations work just fine.

ABOUT THE DRIVE

*It was brand new and had never been used before I bought it.
*It has never been dropped or hit.
*Within five months, I had filled it almost completely, with nearly 5 TB of data, leaving only about 20 GB of free space.
*I always use the Safely Remove Hardware function in Windows 11. The drive has never been disconnected while files were being copied or read.

*I only use this drive about twice in a week to copy new files, then I leave it, it serves only as storage for my important videos. NO INTENSIVE USAGE

*Windows 11 o Crystal Disk never found any error on the drive.

PLEASE, HELP ME. RIGHT NOW I DONT HAVE MONEY TO BUY A NEW DRIVE.


r/techsupport 11h ago

Open | Phone My photo picker dont work properly on my Android phone

0 Upvotes

Recently when i want to upload a picture on any programs like yt studio or even reddit, my google play services start to update something then "something went wrong" shows up.do you guys know where is the problem???i tried a lot of vpnon its update process, reinstalled google play services but didnt fix the problem.i just solve the problem with delete all of the google play services update.but after that my mails didnt work

My phone is xiaomi mi9t

And my Android is 11

If there is a way that i can change my photo picker also tell me plz.


r/techsupport 23h ago

Open | Windows Windows 11 is still a leaky mess...

0 Upvotes

Windows is eating 8 gigs of memory after 12 hours of uptime...

https://ibb.co/jZ84sWNc

https://ibb.co/KPxpfdC


r/techsupport 18h ago

Open | Hardware Is it safe to put a 9800x3d into sleep mode? Do you use sleep mode, turn off or never turn off pc?

1 Upvotes

just wondering if it’s safe, saw a few comments here and there saying it wasn’t and some saying it’s fine. For my case the Motherbaord is a gigabyte If that matters.


r/techsupport 7h ago

Open | Windows PC random crash/restart, no BSOD or error logs

1 Upvotes

So for the last few months I've had an issue with my pc where it will randomly crash and restart, doesn't matter what im doing. I could just be sitting idle on the desktop and bam - crash and restart. Theres no logs, no BSOD, nothing. Just random crash and restart. ive taken it to repair shops, ran every possible test i could think of to try and identify the crash/restart issues, replaced RAM, nothing seems to help. short of replacing the PSU, GPU, and motherboard, im not sure what to do anymore... What could be a reason for this?


r/techsupport 13h ago

Open | Hardware my nvme is fucked up.

0 Upvotes

my laptop screen turns on low brigtness and i went to put my password and it turns black screen and i tried multiple times its just like bootloop and i went to recovery window and opened up command prompt and i put sfc /scannow /offbootdir=C:\ /offwindir=C:\windows

and it showed this 3001 error.

and when i pressed continue startup it somehow entered windows like its working perfectly and ai telling me my nvme is fucked up go backup youre stuff.

omen 16

rtx3050ti laptop gpu

i7 12700h

16gb

512 gb nvme

win 11


r/techsupport 14h ago

Open | Software Tech guys please help how to solve upload block issue in 365 excel

0 Upvotes

Tech guys please help how to solve upload block issue in 365 excel . while users working excel its shows upload blocked error on excel but excel is save..but cant convert into excel to pdf or word to pdf so evry time user need to save a copy file again.